Highlights - Marketing and Risk Analytics, Machine Learning, AILeverage Gen AI, LLM to improve cost efficiency and enhance customer experience by revamping the KYC and regulatory processes.Leading large teams, revenue impact spanning multiple verticals such as Product, Pricing, Compliance, Network and OperationsDeployed Machine Learning models generating multi-million valueConsistently rated among top 2% throughout careerRecruit, Create and Mentor global teams; Manage vendor partnerships for fast paced solution deployment Established a high performing Data Science team of data scientists with focus on building ML/ AI driven models to predict network performance, customer response and churn, compliance risk, customer segmentation and price optimizationDevelop strategies and products to improve customer experience (CX), manage end-to-end CX and CRM initiatives including setting up A/B testing initiatives and quantifying the ROI of initiatives and revenue impact of digital product launchesLeverage Market Mix Models and CLV/ CPR analysis to allocate marketing budget globally across retail and digital channels to maximize ROI and meet acquisition and retention targetsCompliance and Call Center Analytics, Price Optimization, Financial Forecasting, Network Expansion and Performance Analytics
Listed skills include Analytics, Predictive Modeling, Business Analytics, Predictive Analytics, and 13 others.