Ashwin Iyer

Ashwin Iyer Email and Phone Number

Senior Vice President, Head of Data Science and Gen AI for US Personal Banking @ Citi
new york, new york, united states
Ashwin Iyer's Location
Bengaluru, Karnataka, India, India
Ashwin Iyer's Contact Details

Ashwin Iyer work email

Ashwin Iyer personal email

About Ashwin Iyer

Highlights - Marketing and Risk Analytics, Machine Learning, AILeverage Gen AI, LLM to improve cost efficiency and enhance customer experience by revamping the KYC and regulatory processes.Leading large teams, revenue impact spanning multiple verticals such as Product, Pricing, Compliance, Network and OperationsDeployed Machine Learning models generating multi-million valueConsistently rated among top 2% throughout careerRecruit, Create and Mentor global teams; Manage vendor partnerships for fast paced solution deployment Established a high performing Data Science team of data scientists with focus on building ML/ AI driven models to predict network performance, customer response and churn, compliance risk, customer segmentation and price optimizationDevelop strategies and products to improve customer experience (CX), manage end-to-end CX and CRM initiatives including setting up A/B testing initiatives and quantifying the ROI of initiatives and revenue impact of digital product launchesLeverage Market Mix Models and CLV/ CPR analysis to allocate marketing budget globally across retail and digital channels to maximize ROI and meet acquisition and retention targetsCompliance and Call Center Analytics, Price Optimization, Financial Forecasting, Network Expansion and Performance Analytics

Ashwin Iyer's Current Company Details
Citi

Citi

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Senior Vice President, Head of Data Science and Gen AI for US Personal Banking
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Ashwin Iyer Work Experience Details
  • Citi
    Senior Vice President - Head Of Data Science And Gen Ai - Next Gen Analytics
    Citi May 2024 - Present
    Greater Bengaluru Area
    Lead the 55+ member Next Gen Analytics team focused on driving revenue impact and cost efficiency through ML, AI models. Drive Acquisition, Existing Customer Growth, Optimization, Customer Experience and Model Governance.Leverage Gen AI, LLM to improve cost efficiency and enhance customer experience by revamping the KYC and regulatory processes.
  • Western Union
    Leader, Global Pricing And Decision Science
    Western Union Jun 2019 - Apr 2024
    Bengaluru, Karnataka
    Financial Forecasting and Revenue ManagementBuild ML models for base and price adjusted forecasts for KPIs that track global financial goals. Work with GTM teams to maximize revenue and acquisition through Price Optimization and Price Elasticity models Lead Advanced Analytics, Customer Strategy and Insights teams Price Optimization Strategies including ML/ AI driven dynamic pricing Compliance and Call Center Analytics to improve customer experience Built Network expansion and optimization strategies to maximize network growth and performance Stakeholder Management, Strategic Planning, Resource Allocation, Solve unstructured Problems, Develop Analysis Frameworks
  • Western Union
    Senior Manager, Advanced Analytics Lead - Western Union
    Western Union Aug 2012 - Jun 2019
    Greater Denver Area
    Advanced Analytics LeadEstablished a high performing Data Science team of data scientists with focus on building ML/ AI driven models to predict network performance, customer response and churn, compliance risk, customer segmentation and price optimizationLead a large analytics team globally on Customer Experience projects driving revenue of $70 MDevelop strategies and products to improve customer experience (CX), manage end-to-end CX and CRM initiatives including setting up A/B testing initiatives and quantifying the ROI of initiatives and revenue impact of digital product launchesManage end-to-end analytics for Global Marketing Budget of $150 MLeverage Market Mix Models and CLV/ CPR analysis to allocate marketing budget globally across retail and digital channels to maximize ROI and meet acquisition and retention targetsCompliance and Call Center Analytics, Price Optimization, Financial Forecasting, Network Expansion and Performance AnalyticsLed analytics teams to identify and minimize friction for customers across compliance and call center; develop cross-border pricing strategies, improve network performance and build financial forecasts
  • Hsbc
    Assistant Manager - Decision Sciences
    Hsbc Sep 2011 - Aug 2012
    Bangalore, India
     Commercial Banking: Develop propensity models to acquire prospective businesses as customers; measure and track campaigns devised to cross-sell customized Business Vantage and Cash Management products Retail Banking: Propensity Model Development, Campaign Analysis, KPI Tracking, Network and Branch Capacity Optimization Models
  • Hsbc
    Analyst - Business Consulting
    Hsbc Jun 2009 - Sep 2011
  • Modelytics India Private Limited
    Business Analyst
    Modelytics India Private Limited Jun 2008 - Jun 2009
  • Advanced Systems Laboratory, Defence Research And Development Organization (Drdo)
    Designer (Intern)
    Advanced Systems Laboratory, Defence Research And Development Organization (Drdo) May 2006 - Jul 2006
    Hyderabad Area, India
    Executed a project on 'Design and F.E. analysis of components for aerospace application' in which I designed an improvised flange and igniter casing to be incorporated in missile boosters using softwares like ANSYS, ProE and Solidworks.

Ashwin Iyer Skills

Analytics Predictive Modeling Business Analytics Predictive Analytics Analysis Customer Analysis Sas Segmentation Business Analysis Statistical Modeling Business Strategy Data Analysis Management Consulting Crm Sql Management Strategy

Ashwin Iyer Education Details

Frequently Asked Questions about Ashwin Iyer

What company does Ashwin Iyer work for?

Ashwin Iyer works for Citi

What is Ashwin Iyer's role at the current company?

Ashwin Iyer's current role is Senior Vice President, Head of Data Science and Gen AI for US Personal Banking.

What is Ashwin Iyer's email address?

Ashwin Iyer's email address is as****@****ail.com

What is Ashwin Iyer's direct phone number?

Ashwin Iyer's direct phone number is +172056*****

What schools did Ashwin Iyer attend?

Ashwin Iyer attended Northwestern University, Birla Institute Of Technology And Science, New Generation Junior College, St. Paul's High School, Hyderabad..

What are some of Ashwin Iyer's interests?

Ashwin Iyer has interest in Risk Analysis, Equity And Derivatives Trading.

What skills is Ashwin Iyer known for?

Ashwin Iyer has skills like Analytics, Predictive Modeling, Business Analytics, Predictive Analytics, Analysis, Customer Analysis, Sas, Segmentation, Business Analysis, Statistical Modeling, Business Strategy, Data Analysis.

Who are Ashwin Iyer's colleagues?

Ashwin Iyer's colleagues are Amar Nargesh, Karish Arya, Artur Kornatowski, Kristi Thompson, Esteban Montoya, Jose Cabrera, Carolyn Davelaar.

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