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Ashwin Karkera is listed as Head - Unified Collaboration Services at Societe Generale Global Solution Centre, a with 4490 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Ashwin Karkera.
Ashwin Karkera previously worked as Program Manager at Capgemini and DGM - Operations at Axa Technology Services. Ashwin Karkera holds Be, Electronics & Telecommunication from Bharati Vidyapeeth.
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Total IT experience of 20+ years in a Global Environment having worked in Technical & Managerial profiles across different organizations like Microsoft, Godrej Sara Lee, Capgemini, AXA Tech & Société Generale. In today's environment, where the definition of workplace has totally changed, having experience of working on Collaboration technologies driving Digital Workplace during the pandemic has given a different perspective to the way we manage IT Infra.
Listed skills include Microsoft Exchange, It Service Management, Agile Methodologies, Vendor Management, and 12 others.
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A career timeline built from the work history available for this profile.
Bengaluru, Karnataka, India
Leading a team of talented resources, supporting Collaboration Services (Office365, Microsoft Exchange, Skype for Business, MS Teams, SharePoint, Telephony, etc) for the entire organization.
Bangalore
Managing Ops team of 40, supporting O365, Windows ActiveDirectory and Identity & Access Management teams (Siteminder, Authminder,etc)
Bangalore
Managing GIS Operations (O365, Infrastructure & Application) for AXA Entities
Hyderabad
Managing Service Delivery for Messaging, SharePoint, Lync & Windows
Mumbai Area, India
Managing the messaging tower for a US based client and also involved in LEAN initiatives.
Managed a team of 20 engineers and acted as their Technical Lead / Subject Matter Expert (SME) in Microsoft Exchange 5.5 / 2000 / 2003 /2007 / 2010. Proactively identify present and potential gaps to support current and future products and plan readiness accordingly. Asses team readiness using internally available tools to develop individual required (and elective) training plans and review Quarterly. Participate in team readiness initiatives by Sharing Knowledge with Peers through mentoring, training, and content. Drive CFC(Customer Focussed Culture) behaviour in team & exemplify the same through actions Provide actionable coaching/feedback to my team. Facilitate customer contact to confirm resolution and to solicit customer feedback and satisfaction Facilitate team work across locations and businesses. Proactively provide constructive feedback to improve process and improve customer partner experience Identify trends in technical issues, customer data or group processes; recommend actions to group or other groups as appropriate Engage supportability team and product group as needed to report and resolve issues Ensure that the engineers leverage regional processes to drive a consistently productive customer experience
Job responsibilities included vendor management with companies such as Microsoft, HP, GTL and other software development firms and took active part in negotiation process while procuring a product or a solution. I was also responsible for formulating Service Level Agreements (SLA) and making sure that they were adhered to. Additional responsibilities included managing the infrastructure of all the IT assets, Managing Intranet & Corporate Website, Managing Network infrastructure to have the least downtime, IT Security & mailing solution like Microsoft Exchange.
Other employees you can reach at socgensolutions.com. View company contacts for 4490 employees →
Aman Swain
Colleague at Societe Generale Global Solution CentreBengaluru, Karnataka, India
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Kumar Rajendran
Colleague at Societe Generale Global Solution CentreBengaluru, Karnataka, India
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Ajeet Singh
Colleague at Societe Generale Global Solution CentreBengaluru, Karnataka, India
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Tamanna Hussain
Colleague at Societe Generale Global Solution CentreChennai, Tamil Nadu, India
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Nandigama Umadevi
Colleague at Societe Generale Global Solution CentreNellore, Andhra Pradesh, India
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Mohammad Naeem
Colleague at Societe Generale Global Solution CentreAndhra Pradesh, India
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B S Raghavendra Kalakuri
Colleague at Societe Generale Global Solution CentreKarnataka, India
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Vikram Singh
Colleague at Societe Generale Global Solution CentreBengaluru, Karnataka, India
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Shashikanth Narugula
Colleague at Societe Generale Global Solution CentreChennai, Tamil Nadu, India
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Abhishaik Kedari
Colleague at Societe Generale Global Solution CentreBengaluru, Karnataka, India
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Bachelor Of Engineering (Electronics & Telecommunication)
Quick answers generated from the profile data available on this page.
Ashwin Karkera works for Societe Generale Global Solution Centre.
Ashwin Karkera is listed as Head - Unified Collaboration Services at Societe Generale Global Solution Centre.
Ashwin Karkera is based in Bengaluru, Karnataka, India while working with Societe Generale Global Solution Centre.
Ashwin Karkera has worked for Societe Generale Global Solution Centre, Capgemini, Axa Technology Services, Microsoft India, and Microsoft.
Ashwin Karkera's colleagues at Societe Generale Global Solution Centre include Aman Swain, Kumar Rajendran, Ajeet Singh, Tamanna Hussain, and Nandigama Umadevi.
You can use AeroLeads to view verified contact signals for Ashwin Karkera at Societe Generale Global Solution Centre, including work email, phone, and LinkedIn data when available.
Ashwin Karkera holds Be, Electronics & Telecommunication from Bharati Vidyapeeth.
Ashwin Karkera is listed with skills including Microsoft Exchange, It Service Management, Agile Methodologies, Vendor Management, Itil, Program Management, Service Delivery, and Management.
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