Senior Business Analyst
● Engaging with 5 businesses to analyze information needs, understand data-driven changes to processes, products, services, and software for ERP implementation. 🔍📈● Managed the ERP system to add, delete, and modify user information, achieving a 99% accuracy rate. ✅📊● As the Functional Subject Matter Expert (SME), provided recommendations for solutions/customizations to the ERP system to meet the specific requirements of each Business Unit, resulting in a 100% alignment between system functionality and business needs. 🧩🏢● Generated comprehensive specifications for new configurations and customization requirements following discussions with key stakeholders, resulting in a 95% accuracy rate in meeting stakeholder expectations. 📝🎯● Generated reports/dashboards on forecast utilization and backlog. 📅📊● Led 10+ training sessions and facilitated requirements gathering discussions with internal stakeholders and clients, resulting in a 90% satisfaction rate among participants. 🏫👍● Established a library comprising over 50 reusable knowledge-based assets, leading to a 30% reduction in turnaround time for producing consistent and streamlined business intelligence results. 📚⏳● Initiated and guided User Acceptance Testing (UAT) sessions, ensuring a 95% defect detection rate and timely resolution prior to system deployment. 🧪🔧● Conducted detailed mapping of current business and operational processes, resulting in the identification of 10 key areas for improvement, leading to a 20% increase in efficiency. 🗺️🚀● Delivered a comprehensive technology stack proposal for building the enterprise Data Warehousing & Business Intelligence platform, resulting in a 90% alignment with organizational goals and a 15% reduction in implementation costs. 💡🏗️💰
