Ashwin Rai Email & Phone Number

Teaneck, New Jersey, Us

Service Line Lead for Software Platform and Engineering services for Automotive clients.

Teaneck, New Jersey, Us

1. Double digit profitable growth in 2023, 2022 and 2021 on a $ 65 M base at the start of 2021 | 2023 exit at $ 105 M2. Met / exceeded quarterly budgets for 12 consecutive quarters since Q1 20213. Won multiple diverse small - medium - large deals to help drive growth charter within the portfolio4. High level of client and internal stakeholder engagement / satisfaction 5. Account planning and go to market strategy along with partners such as AWS, Salesforce, etc.6. Business and sales operations

Teaneck, New Jersey, Us

Responsible for driving profitable growth and client relations at Texas based focus Manufacturing, Logistics and Automotive accounts a. Japanese Automotive OEM b. Japanese Tractor and Heavy Equipment Manufacturer | Scaled from $ 100 K to $ 2 M in a single year c. Ceramic Tiles and Natural Stone Manufacturer d. Premier Provider of Railcar Products and Services

Teaneck, New Jersey, Us

Global Program Manager & Business Operations Lead for a ~ $ 120 Mn + / year strategic account with peak account size of ~ 4500 resources, executed across multiple geographies [India, USA, China, Malaysia and Philippines]. My role encompassed the following key responsibilities:>> Oversight over steady state service delivery and cross functional operations including managing the client “Supplier Management Office (SMO)” relationship. Key activities included: MSA oversight and control | Contractual risk assessment and mitigation | Escalation management | Advisory to senior account leadership | Primary interface with offshore PMO organization (Related deliverable’s: SLA / KPI Tracking & Reporting; Site Audits, Training, etc.).>> Account Operations. Key activities included: Define and monitor the annual operating plan (AOP) for the account | Monitor financial metrics and related risk mitigation | Oversight of end to end invoicing process (submission to payment) | Monthly forecasts | Monitor AR and Reserves status | Manage the annual PMO Budget.>> End to End Contract Life Cycle Management (Inception to PO) including New Work Order review | Financial review of new and extension contracts (Work Order / Change Requests) | Review and approval of change requests to work orders | Contract risk monitoring, escalation and resolution (coverage & invoicing risk).>> Manage Cross Functional Account Specific Projects & Corporate Initiatives such as MSA Audits based on client requests | Account Customer Satisfaction Survey Process: Nomination to Analysis | Talent Management Initiatives

Teaneck, New Jersey, Us

Onsite Program Manager and Cross Functional Lead responsible for a strategic account with the following responsibilities:>> Primary PoC and liaison with senior client PMO / VMO stakeholders with respect to the following: Contractual requirements and adherence | Issues, risk identification, tracking & mitigation | Open items tracking & mitigation | Reporting requirements.>> Service Delivery Related Contract Management involving the following activities: Monitor engagement level open contracts against "at risk" dates and escalate as appropriate | Review State Government and Commercial sector related contracts prior to submission and track to closure | Represent Cognizant at the engagement Change Control Board | Advise account leadership and teams on contractually defined financial models.>> Infrastructure Management related activities such as Asset compliance monitoring against specified parameters | Migrate identified client LoB’s to the engagement MPLS infrastructure for connectivity purposes from offshore to client data center | High-level oversight on offshore audit and related remediation | Single point of contact related to any contractual requirements pertaining to infrastructure.>> Manage Cross Functional Account Specific Projects & Corporate Initiatives such as Account customer satisfaction survey (CSS) process | Talent management initiatives

Teaneck, New Jersey, Us

Offshore Program Manager responsible for a first of its kind large program setup and transition of ~ 1500 client personnel across multiple geographies such as India, Malaysia, Philippines, China & USA.>> Single point of contact responsible for oversight and execution of the following critical activities relating to program set up and employee transition:a. Employee Transition: Worked with client PoC’s across geographies (MYL, PHL, CHINA & INDIA) and determined gaps in employee benefits. Successfully obtained signoff on applicable policies to bridge the identified gaps.b. ODC Set up & Employee Migration: Coordinated with internal network and information security teams to analyze the MSA to determine the ODC and N/W related requirements applicable to program setup. Once finalized, managed the entire process from order to set-up in the following 4 locations: i. Chennai, ii. Bangalore, iii. Kochi and iv. Manila.c. Engagement Level Connectivity: Facilitated and worked with internal and client stakeholders to determine, design, budget, procure and set up the MPLS connectivity infrastructure applicable for the engagement between client & internal data centers and Identified client ODC’s in India and PHL.d. Asset Transfer: Worked with Internal and client procurement teams in India and Philippines to define the process applicable for transferring client assets taking into considerations local government regulations such as STPI, SEZ, PEZA, etc.

Teaneck, New Jersey, Us

Project Manager and Lead Consultant for a plethora of highly visible digital projects spanning across multiple client business units, diverse functional groups [sales & marketing, supply chain, parts catalog, etc.], platforms [web, desktop and mobile/tablet] and technologies [.Net, Sencha Touch, EDI]. My responsibilities included the following:>> Requirements gathering & analysis, application solution and UI design, integrate functional, data & UI requirements, client relationship and onsite coordination. >> Representative list of projects executed are listed below:a) Light Commercial Unit Mobile Web Application: Highly visible mobile application development project involving adoption of new platforms [Mobile / Tablet] and technology [Sencha Touch].b) Electronic Parts Catalog: Development of a web and desktop based application for dealers and service technicians to access parts related data & geometries.c) Supplier Order Management: Customizing and rolling out the client’s supplier order management application cross commercial plants within US and China. The project also involved integration of the supplier order management application with a supplier using EDI processes.d) Parts E-Commerce Application: Development of an E-Commerce web application for the global parts business unit involving complex business rules and RIE technologies [Flex].>> Authored and published a white paper on E-Commerce, published and available on www.cognizant.com | http://www.cognizant.com/InsightsWhitepapers/From-Brick-to-Click.pdf

Teaneck, New Jersey, Us

>> Part of the offshore Business Development team in Cognizant's Manufacturing practice and involved in winning multiple key new logos.>> Offshore Business Analyst in a development project (WorkCHEC Web – Workspace Chemical Hazard Evaluation and Control Web Application) being executed for a large diversified manufacturing client.>> Onshore Business Analyst in a development project (Strategic Incentives Management System) being executed for the sales & marketing division of an automotive OEM client.

Kolkata, West Bengal, In

Chennai, Tamil Nadu, In

Mba, Systems & Marketing

Be, Electronics & Communications

Lower Kindergarten To High School