Ashwin Ramachandran Email & Phone Number

Chennai, Tamil Nadu, India

• Led initiatives that streamlined KYC processes, resulting in a 30% increase in efficiency, aligning with SEBI compliance standards.
• Played a critical role in risk management and SEBI compliance, overseeing key regulatory obligations and automating the KYC verification process.
• Developed and implemented mutual fund account strategies, contributing to a 25% reduction in customer onboarding time.
• Spearheaded projects that improved customer satisfaction metrics by 15%, focusing on… Show more
• Spearheaded projects that improved customer satisfaction metrics by 15%, focusing on automation, user interface enhancements, and policy clarification. Show less

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

• Oversaw logistics and operational safety, achieving a 98% on-time departure rate by optimizing load control and resource allocation.
• Spearheaded customer service improvements, leading to a 25% decrease in passenger wait times through streamlined check-in and boarding processes.
• Developed emergency response protocols, ensuring compliance with safety regulations and enhancing operational readiness.
• Managed cross-functional teams to ensure high standards in customer service and… Show more
• Managed cross-functional teams to ensure high standards in customer service and safety, driving positive NPS scores.
• Conducted detailed safety audits, identifying and mitigating operational risks to maintain consistent service quality. Show less

Chennai, Tamil Nadu, India

• Created and managed business strategies, establishing a local reputation for quality and customer satisfaction.
• Developed marketing strategies that leveraged community presence, effectively growing the customer base.
• Handled logistics, ensuring consistent product quality and timely deliveries.
• Maintained excellent customer relationships, resulting in high rates of repeat business and referrals.
• Oversaw daily operations, adapting to market changes and continuously improving… Show more
• Oversaw daily operations, adapting to market changes and continuously improving offerings based on customer feedback. Show less

Chennai, Tamil Nadu, India

Gained Knowledge in Research and Development departmentsIntern in suspension,dampers manufacturing and Production departments.Intern in assembly of e-kart vehicle manufacturing unit.Gained Knowledge about supply chain and production.

Executive Diploma, Business Analytics

Bachelor Of Engineering - Be, Mechanical Engineering, 7.05%

Activities and Societies: Student vice head in Indian Society of Heating, Refrigerating and Air Conditioning Engineers (ISHRAE)Madurai.