Ashwin Raman Email & Phone Number

Scottsdale, Arizona, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Product Owner for our proprietary CRM platform that connect commercial & residential clients with handymen to solve their facility maintenance needs.• Conceptualized, built and launched the Recurring Work Order Generator, a product that automates all recurring services (over 1 million work orders each year accounting for more than 50% of services on the SMS platform) increasing operational efficiency by 200% and saving annual direct costs of $1.5 Million• Planned and launched a case management solution to intake, route and resolve issues sent over email by customers significantly improving the time to resolve an issue by 300% resulting in an indirect annual cost savings of $915,000• Built a recommendation engine that allows the operations team to strategically identify service requests as those that need immediate attention, can be bundled with other work or deferred based on historical data thus saving money for clients amounting to $ 1 Million annually • Built a module which allows SMS to pay utility bills on behalf of our clients streamlining the process significantly which results in annual indirect costs savings of $150,000• Product lead in a project to scale facility maintenance & advisory services for a large financial services client nationwide bringing in revenue of $75 Million annually• Lead a cross functional team consisting of 2 UI/UX, 6 software developers (offshore), 1 QA and 1 data analyst in a collaborative model which has been recognized and replicated among other teams at SMS• Lead bi-weekly sprint ceremonies with 25+ business stakeholders to communicate product releases • Previously involved in identifying integration projects with third party vendors against our core technology architecture framework to make informed build/buy/partner decisions.• Work with both new & existing clients on integration opportunities with our product using API’s.

Rosemont, Illinois, Us

Digital Product Owner for the following product launches:1. Discover SE3 HD console (Link: http://fitnessequipmentcafe.com/life-fitness-discover-se3-hd-console-demo/)2. New Integrity Series Console (Link: https://lifefitness.com/new-integrity-series)Responsible for day to day product management – conceptualization, prioritization of features, requirement definition and execution on all connected platforms (fitness equipment console, website and mobile application).- Played a key role in a $150 million project revamping the consoles to a GUI-based interface on mid-tier equipment which brings in 70% of the fitness equipment revenue.- Product owner on two agile scrum teams working closely with software development, QA, design & program management - Lead User story definition, prioritization, product owner reviews for all features - Create communication for product releases.Responsible for analytics for all Life Fitness connected product environment including identifying KPI’s, extraction, analysis of data and reporting.- Created a monthly and quarterly executive dashboard showcasing trends in product sales and usage.- Created a process to gather feedback from users & sales teams worldwide, to provide insights and input to user research.

Chicago, Il, Us

• Working with a leading product technology conceptualized in 1871 which is a subscription based customized customer natural hair care services with multiple revenue streams hosted on an e-commerce platform. • Put on different hats as a consultant, product developer, project manager, quality analyst and a UI/UX application designer• Worked with the co-founders to gather requirements and identify the roadmap for the product• Conducted market research to determine market share, competitor analysis and lifetime value of the customer • Developed the pro-forma, sitemap, wire frames after conducting iterative user feedback testing for product functionalities• Working in an Agile SDLC methodology with a scrum master conducting weekly sprints to build the product to MVP • Interfacing with the development team to ensure feature delivery consistency from design to implementation. • Maintaining the progress of the project using pivotal tracker and communication through Slack

Chicago, Il, Us

- Defining the scope, gathering requirements & developing project plans for multiple projects undertaken by the department- Developing the website for the 2016 CRIM Symposium using Wordpress and Wix.com- Querying and maintaining a DB Lytix database with over 6 million rows of data that can be accessed using the FuzzyLogix software- Point of communication between the University and leading analytics professionals in Chicago that make up the CRIM advisory board

- Innovate@UIC along with EnterpriseWorks Chicago and fosters, protects, accelerates, and funds early stage innovation projects. - With the support and guidance of a Venture Coordinator, my role is to serve as a consultant on a team and work in tandem with seasoned executives, entrepreneurs in residence (EIR’s) to outline a commercialization roadmap, define milestones necessary to progress, and ensure the technology continues to move towards the next decision point.Project 1: An advanced battery technology conceptualized by Dr. Amin Salehi- Established key success metrics to evaluate the commercial viability of an advanced battery technology - Conducted a risk assessment of the technology at each phase of the product lifecycle - Evaluated the business risk by conducting a detailed market and landscape analysis- Conducted a thorough research on the patent filed and assessed the risk- Negotiated an investment opportunity with one of the leading chemical technology firmsProject 2: Therapeutic remedy for muscular disorders conceptualized by Dr. Maria Siemionov- Analyzed the competitive landscape for other such remedies and established a core competency for the product- Assessed different therapeutic models such as Provenge and In-Vitro fertilization- Designed material flow diagrams and a chain of custody for the entire process

Chicago, Illinois, Us

- Analyzing location and foot traffic data for 200 current locations in Chicago to determine the best vendor placements and provide recommendations to achieve a 50% increase in sales revenue- Implementing changes to their operational process which will enable better data collection techniques and capture insights gathering the sales data from each vendor for each day

Monroe, La, Us

- Gathered and analyzed data to develop high-impact insights to support segmentation of a $1.5 billion target market of potential clients by leveraging social media - Developed KPI’s for sales and promotional programs, analyzed performance using existing sales and marketing data and suggested .- Changes implemented to the existing sales cycle reduced average lead response time by 12 hours- One of the early adopters of a new prospecting tool, Outreach, which was identified by our team to automate prospecting steps. Presented to the senior management and other sales heads on the features of this tool. - Tested and Supported the data integration of Outreach which is currently being rolled out to the entire firm.

- Technology Consultant Intern that worked on a course project with an external client to conduct a thorough risk assessment on the threats that could occur through social media for high net worth clients.- Based on this assessment, we identified monitoring tools for all popular social media that mitigate these risks and generate frequent reports to the security teams of these individuals• Created multiple dashboards using Tableau to visualize this information

Austin, Texas, Us

- Analysed a Know Your Customer (KYC) verification product, identified gaps & security risks. - Designed a text mining, fuzzy logic algorithm using PL/SQL that uses N-Gram matching, Levenshtein Distance and Soundex functions to execute text and phonetic matching between a client database and a watchlist compiled by a famous regulatory body.- This algorithm improved the search efficiency of the former algorithm by over 25%.- Worked on the agile methodology rapidly developing the algorithm, testing the functionality on a golden database and documenting the technical specifications.- Presented the prototype to a well reputed banking client that finally implemented this product

Master'S Degree, Management Information Systems, General

Bachelor Of Technology (Btech), Information Technology