Ashwin Raman Email & Phone Number

Scottsdale, Arizona, US

Chicago, Illinois, US

Chicago, Illinois, US

Chicago, Illinois, US

• Product Owner for our proprietary CRM platform that connect commercial & residential clients with handymen to solve their facility maintenance needs.
• Conceptualized, built and launched the Recurring Work Order Generator, a product that automates all recurring services (over 1 million work orders each year accounting for more than 50% of services on the SMS platform).
• Planned and launched a case management solution to intake, route and resolve issues sent over email by customers significantly improving the time to resolve an issue by 300% resulting in an indirect annual cost savings.
• Built a recommendation engine that allows the operations team to strategically identify service requests as those that need immediate attention, can be bundled with other work or deferred based on historical data thus.
• Built a module which allows SMS to pay utility bills on behalf of our clients streamlining the process significantly which results in annual indirect costs savings of $150,000
• Product lead in a project to scale facility maintenance & advisory services for a large financial services client nationwide bringing in revenue of $75 Million annually

Rosemont, Illinois, US

Digital Product Owner for the following product launches:1. Discover SE3 HD console (Link: http://fitnessequipmentcafe.com/life-fitness-discover-se3-hd-console-demo/)2. New Integrity Series Console (Link: https://lifefitness.com/new-integrity-series)Responsible for day to day product management – conceptualization, prioritization of features, requirement.

Chicago, IL, US

• Working with a leading product technology conceptualized in 1871 which is a subscription based customized customer natural hair care services with multiple revenue streams hosted on an e-commerce platform.
• Put on different hats as a consultant, product developer, project manager, quality analyst and a UI/UX application designer
• Worked with the co-founders to gather requirements and identify the roadmap for the product
• Conducted market research to determine market share, competitor analysis and lifetime value of the customer
• Developed the pro-forma, sitemap, wire frames after conducting iterative user feedback testing for product functionalities
• Working in an Agile SDLC methodology with a scrum master conducting weekly sprints to build the product to MVP

Chicago, IL, US

- Defining the scope, gathering requirements & developing project plans for multiple projects undertaken by the department- Developing the website for the 2016 CRIM Symposium using Wordpress and Wix.com- Querying and maintaining a DB Lytix database with over 6 million rows of data that can be accessed using the FuzzyLogix software- Point of communication.

- Innovate@UIC along with EnterpriseWorks Chicago and fosters, protects, accelerates, and funds early stage innovation projects. - With the support and guidance of a Venture Coordinator, my role is to serve as a consultant on a team and work in tandem with seasoned executives, entrepreneurs in residence (EIR’s) to outline a commercialization roadmap.

Chicago, Illinois, US

- Analyzing location and foot traffic data for 200 current locations in Chicago to determine the best vendor placements and provide recommendations to achieve a 50% increase in sales revenue- Implementing changes to their operational process which will enable better data collection techniques and capture insights gathering the sales data from each vendor.

Monroe, LA, US

- Gathered and analyzed data to develop high-impact insights to support segmentation of a $1.5 billion target market of potential clients by leveraging social media - Developed KPI’s for sales and promotional programs, analyzed performance using existing sales and marketing data and suggested.- Changes implemented to the existing sales cycle reduced.

• Technology Consultant Intern that worked on a course project with an external client to conduct a thorough risk assessment on the threats that could occur through social media for high net worth clients.- Based on this.
• Created multiple dashboards using Tableau to visualize this information

Austin, Texas, US

- Analysed a Know Your Customer (KYC) verification product, identified gaps & security risks. - Designed a text mining, fuzzy logic algorithm using PL/SQL that uses N-Gram matching, Levenshtein Distance and Soundex functions to execute text and phonetic matching between a client database and a watchlist compiled by a famous regulatory body.- This algorithm.

Master'S Degree, Management Information Systems, General

Bachelor Of Technology (Btech), Information Technology