. Ensure the timely tracking and delivery of all orders, within agreed-upon timelines and with minimal intervention, to maintain optimal customer satisfaction and delivery excellence in specific service lines and geographic responsibilities.. Uphold end-to-end accountability for customer satisfaction and overall delivery excellence, while fostering positive relationships with customers.. Collaborate closely with Sales and pre-sales teams to optimize service delivery, eliminate issues with the order process, and provide customers with a seamless experience.. Work with internal teams and vendors to identify necessary activities for successful project delivery within the given service line or function.. Promptly identify and address opportunities or issues to ensure customer satisfaction and overall excellence, while maintaining an understanding of the demand pipeline and working with Resource Planners to ensure adequate resource supply..Maintain a focused, deadline-oriented approach, while analyzing data and producing reports to make informed decisions.

Helped accomplish business goals by providing expertadvice in cloud kitchen setup.Designed authentic Udupi cuisine menu.Contributed in making cloud kitchen business become morefunctional and profitable.Leveraged food delivery solution to minimize delivery time.Conducted a comprehensive analysis and implemented more agilemethods, reducing production costs by 30%

Actively participate in Service Planning Management (SPM).Managed portfolios of around 200+ customers and improvedproduct sales by 20% for portfolio management, increasing overallrevenue.Cash Flow Management: Experience in managing cash flow,forecasting cash requirements, and ensuring adequate liquidity.Accounts Payable and Receivable: Knowledge of processinginvoices, maintaining accurate records of payments, and ensuringtimely payment to vendors.Risk Management: Experience in identifying, analyzing, andmitigating financial risks, such as credit, market, and operationalrisks.Financial Analysis: Ability to analyze financial statements, identifytrends, and make recommendations to improve financialperformance.Managed recruitment and development of talented salesprofessionals. .Planned and directed staffing, training, andperformance evaluations to develop and control sales and serviceprograms