Achievements: • Successfully opening and operational of all Kawasaki Service centers & showrooms in India right from Planning, Training, Operations, Evaluation & consistency of customer satisfaction in service centers.• Service center evaluation and certification process SQA audits. • Training to new staff at dealer level right from Basic training to Advance training.• DMS Implementation related to service, Tech support & spares.Special efforts… Show more Achievements: • Successfully opening and operational of all Kawasaki Service centers & showrooms in India right from Planning, Training, Operations, Evaluation & consistency of customer satisfaction in service centers.• Service center evaluation and certification process SQA audits. • Training to new staff at dealer level right from Basic training to Advance training.• DMS Implementation related to service, Tech support & spares.Special efforts initiated on~New model Launch preparation. ~Race track/ test ride event management and preparation.~Support on test ride events done by dealers and service centers. ~ Dealer development.~Answering customer’s queries posted in Kawasaki website. ~conducting customer’s engagement program. ~Introduced safety riding clinic to new and entry level customers. ~Kawasaki website checking and input to web designers if correction required. Show less

• Process startup and control & achieving production targets, manpower planning.• Line monitoring, line organisation & confirm routine quality, group safety performance.• Co-ordination between Marketing, PPC and Engine assembly and vehicle assembly & dispatch.• Worked with PE team for making new JIGS and FIXTURES for the assembly line when new product is launched.

Team leader and production in charge of Kawasaki Project:• Worked as a Team leader for pre-mass production & planning of all models like pulsar 135, KTM 200 Pulsar 200. Ninja 250 Ninja 650 etc.• Preparing Standard operation procedures (SOP) for new product in assembly section.