Ashley Woods Email & Phone Number

Indianapolis, IN, US

• Create sales & marketing materials, online marketing ads, print materials, website content/design, logos product packaging design, and other graphic works as needed for various small business, not for profit.

• Performs financial transactions efficiently, accurately, and professionally while providing quality member service focused on building relationships and expanding TCU’s wallet share.
• Proficiently perform the duties and responsibilities of the Service Center Representative.
• Apply complex problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.
• Exhibit strong analytical and decision-making skills to be able to empathize and find workable solutions that mutually benefit TCU and its membership.
• Responsible for providing operational and member service assistance to the teller staff.
• Follow established guidelines and procedures while processing new and existing accounts, IRAs, CDs, HSAs, loan applications, and all other basic lending functions.

Indianapolis, Indiana Area

• Collaborate with the Marketing Team to support the integration of digital media plans across all campaigns and marketing efforts.
• Resourcefully manage the membership experience with our eServices, through ensuring satisfactory engagement with our website, online banking platform, mobile app, etc
• Generate creative messaging while optimizing brand recognition online and throughout print and digital media.
• Apply decision making and problem solving skills while managing multiple projects.

• Maintains a high level of member service in accordance with the TCU Service Expectations.
• Responsible for maintaining a high level of confidentiality with regard to member account information.
• Exercise the ability to speak with members in an informative, knowledgeable, and helpful manner about TCU products and services to generate quality sales referrals.
• Process member transactions in a proficient and accurate manner within security guidelines.
• Discover problems, needs, and opportunities by listening for clues in conversations, asking open-ended questions, completing fact-finding follow-ups, researching members’ accounts, making outbound and follow-up calls.

• Produce high-quality design projects that meet client, business, brand, and design team needs. Deliverables including but not limited to sales & marketing materials, online marketing ads, print materials, website.
• Participate in client & design team meetings and demonstrate strong problem-solving skills while managing strict timelines and budgets.
• Ability to manage multiple priorities at once with above average communication skills while being open to constructive criticism from clients and peers.
• Assemble final layouts and prepare graphics for production.

Master Of Fine Arts - Mfa, Media Design

Minor In Computer Information Systems

Bachelor Of Arts (B.A.), Fine Arts In Graphic Design

Activities and Societies: Sigma Alpha Pi National Society of Leadership and Success