-Patrolling and securing assigned premises-Identifying potential risk and carrying out post risk evaluation procedures-Assess and de escalate sensitve situations in a discreet manner-Writing incident and accident reports, monitoring investigation to timely completion-Initiating follow up with police regarding all criminal investigations relating property and persons involved-Ensuring appropriate follow up with guests, visitors, and employees and documenting all contacts-Monitoring cameras and security systems to ensure a seamless, secure environment for all patrons-Conducting visual property inspections-Maintaining accurate records on routine duties through precise log reports

▪ Providing concierge-level security services and peace of mind to client – Tishman Speyer (1.5 million sq. ft) and its ~10,000 employees who use this office building daily▪ Providing top-level concierge security services to Liberty Mutual Insurance - a high-profile company.▪ Maintaining service-oriented and professional interpersonal communication with more than 100+ office tenants and high-level executives on a daily basis boosting customer satisfaction▪ Operating over 100 surveillance cameras and conducting security operations like property and perimeter tours with constant focus and dedication resulting in a 360-degree secure workplace environment▪ Honing leadership skills by training more than 10 groups of new hires so far in concierge security services enabling some of them to be promoted to supervisor positions

. Learned industry best practices and up-to-date standards for digital marketing with a focus on Google Analytics, Google ads, social media marketing, email marketing, and content marketing.. Applied relevant digital marketing skills like enticing copywriting, buyer persona and empathy maps, content strategies for social media platforms, SEO, and metrics reporting.Skills learned: Buyer personas, empathy maps, content marketing, email marketing, SEM, SEO, social media marketing, creative briefs, bloggingTools used: Google Analytics, Google Ads, WordPress, Mailchimp, Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTokI've applied the skills I have learned to the following two projects.Content Marketing. Created blog post about how to develop buyer personas and their importance in digital marketing. . Applied compelling copywriting skills.. Followed creative briefs guidelines with CTA included guiding the prospects’ buying journey.Email Marketing. Crafted open-worthy, compelling promotional email for a yoga studio.. Wrote eye-catching copy for a target audience while adhering to a style guide to entice email subscribers on promotional deals.. Built using Mailchimp.

. Worked on my communication skills by performing 100 cold and warm calls per week to landlords, tenants, and prospective clients regarding real estate sales and rentals increasing landlord and client interactions by ~5% month to month.. Conducted gallery shoots and videos of about 15 properties per week for marketing purposes leading to ~$10,000/week in rental sales from my galleries.

▪ Built complex cash flow models like Equity Waterfall modeling on a $10 million deal▪ Modeled detailed property cash flow assumptions and project level cash flows to coordinate the two that resulted in project-level IRR of 12.73% and project level EM of 1.72x▪ Implemented preferred return tiers with multiple hurdles and maximized partnership-level returns yielding a GP promote of $258,061▪ Implemented qualitative and quantitative analysis to build a pro forma model to project revenue, construction expense, and debt expenses for a 110 units property with provision for including more units into the model▪ Modeled acquisitions financing for a $26 million loan, property cash flow assumptions on a monthly and annual basis, and initiated a $30 million refinancing▪ Developed strategy for return metrics on the sale of the property for $50 million at the end of holding period; yielding an IRR of 16%, EM of 2.50x, and average cash on cash of 8%

. Taking and filling orders and resolving customer issues. . Cleaning and sanitizing the work area. . Providing a great customer experience.