• Office Catering for Sony Europe.• Assist with procedures involved for preparation and execution of on-site events.• Preparing conference rooms & restocking of supplies/refreshments.• Maintaining stock and ordering supplies.• Answering emails and sorting post.• Creating Weekly Menus.• Keeping Up-to-Date Health & Safety Documentation. • Processing payments.• Ensure that staff operate according to our standards for professionalism and that site policies and procedures are followed by all staff members.

• Assisting customers in a range of issues, such as purchasing, troubleshooting, helping with product selection and handling any problem that may come up later. Focus on customers and their needs.• Ensured that the visual standards of the store met the company’s high standards.• Completing transactions at the checkout.• Scanning product for waste and creating waste reports.

• Assisting with the preparation and serving of all meals and beverages to customers.• Ensuring that the kitchen and service areas are clean and tidy.• Ensuring health and safety regulations are followed.• Cleanliness and replenishing of vending machines.• Maintaining outstanding levels of customer service, processing sales quickly, accurately, and efficiently, cash register operations and safeguarding company assets.• Training new staff members.

• Managing Reception to ensure visitors have the best first impression.• Maintain supply inventory and office equipment.• Helping with company marketing campaign.• Managing meeting room bookings & restocking of supplies/refreshments.• Handling business correspondence.• Dealing with telephone calls.• Dealing with internal and external emails on a day-to-day basis.• Faxing, scanning, and copying documents.• Assisting with sales.• Dealing with deliveries. • Travel arrangements.

• Coordinate daily customer service operations.• Opening and closing procedures, including counting and assigning cash drawers.• Dealing with mail order, email and web-based orders.• Processing book deliveries and returns.• Monitor and maintain store inventory.• Handle complaints from customers.• Creating in-store and window displays.• Helping with book events.

• Greeting clients, offering refreshments and making sure they are comfortable in the waiting area. • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).• Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing.• Dealing with potential customers by phone, email, or in-person. • Maintain office security by following safety procedures and controlling access via the reception desk • Creating first drafts for customers in a Corel Draw or Adobe Photoshop.