- Specializing in Customer Relationship Management (CRM) database implementation- Plans and executes large and small scale events and fundraisers- Strategizes and creates efficient fundraising and development plans- Creates and manages social media design and communication schedules- Manages Annual and Year-End campaigns and events- Supports and guides strong volunteer programs- Cultivates a culture of philanthropy

- Strategizes, implements, and supervises housing occupancy plan for dormitory, apartment, and off-campus housing leases (7 buildings, 500+ residents)- Generated and maintained bi-monthly housing occupancy and revenue reports- Supervised and assisted campus leadership with fundraising and community building initiatives- Provided quality customer service for needs of students and their families- Coordinated with Disabilities and Support Services on accommodating all accessibility needs- Mitigated emergency on-call response regarding safety and policy implementation

• Supervises 8 Resident Assistants and oversees the well-being of residents• Deescalates high stress and critical health and safety situations• Manages 4 budgets totaling $6,000+ for events, hall maintenance, and supervisorial activities• Creates advertising media for on-campus educational and recreational events• Hired and trained new Residence Life staff of 25 students

• Manages and strategizes housing occupancy plan for dormitory, apartment, and off-campus housing leases• Reorganizes paper tracking system to an online database system• Supervises and assists campus leadership group fundraising initiatives, competitions, and events• Mitigates and diffuses conflict situations such as roommates disagreements and policy violations

• Executes communication between students and staff to coordinate schedules and meeting times through phone and email correspondence • Completes administrative projects for 30 student services staff• Organizes and files confidential student academic and residential information • Updates blog about job and off-campus housing availability to all students, faculty, and staff • Calculates and keeps record of receipts for staff reimbursements

• Coordinates fun and unique events for 20 to 200 participants• Promotes community through availability and support• Mediates roommate and relational conflicts• Counsels residents in positive decision-making, risk-reduction, conflict-mediation, and life-skills• Collaborates with other halls for competitions and special events

- Created corporate partnerships to donate products and services for auction packages- Planned and executed large gala and tournament events held at the Moda Center- Implemented use of GreaterGiving and Raiser's Edge to track registration and donor data- Coordinated flight and travel accommodations for VIP and celebrity guests- Coordinated community workouts, All-Star Weekend schedules, and retreats- Planned and executed social media calendar for Facebook, YouTube, Instagram, and Twitter

• Demonstrated responsibility when opening and closing cash registers• Exceeded daily employee sales and credit card application goals by over $200• Provided exemplary customer service, options, and advice to customers• Developed product and company knowledge through attending optional meetings and classes about seasonal products and changes