Asia Welcome Email & Phone Number

- Planned and executed monthly events for 400+ members to help build community and facilitate networking- Conducted tours for prospective members and brokers, providing informative guidance throughout the process and ensuring their needs were addressed and followed up on accordingly- Cultivated strong professional relationships with local members, resulting in enhanced member retention, increased referrals, and a notable 40% business growth- Organized extracurricular offsites with local team for team bonding and building morale - Managed front desk operations, corresponding with members, coordinating and receiving deliveries and liaising with vendors - Working on our Food & Beverage Committee to create standardized weekly menus for all North American locations- Working with our DEI Committee to ensure inclusivity, help redefine our company's mission and incorporate monthly programing to support local and national businesses apart of the BIPOC community - Created a new member orientation process which included welcome notes, how to guides, and a get- to- know- you survey to facilitate a seamless and personalized move in for new accounts -Placed and tracked orders through Coupa- Developed a comprehensive PowerPoint presentation for company-wide dissemination, showcasing pertinent facts, available resources, prominent organizations, and actionable strategies to support and uplift the Black community- Conducted tours for prospective members and brokers, providing informative guidance throughout the process and ensuring their needs were addressed and followed up on accordingly

Nassau, New Providence, The Bahamas

- Efficiently coordinated and managed the schedules of two medical professionals, ensuring seamless coordination of appointments and optimizing their time management. - Organized office operations: handled payments, sent claims to insurance, ordering supplies- Worked cross functionally with insurance companies, vendors and other medical personnel - Delivered exemplary customer service, maintained client satisfaction and problem solved using effective communication while using discretion- Organized information using Excel and other medical platforms

Charlotte, North Carolina, United States

Explained different menu items and helps customers make decisions Provided information about the menu and retail items to customers- Processing cash and electronic payments, closed and counted money at the end of the day.- Managed inventory and stock, made inventory lists- Assisted with customer concerns and complaints and resolved their issues- Managed correspondence between vendors, guests and other retailers and the owner

- Curated weekly menus items- Ensured that sanitation practices and food and safety regulations were met by the team -Collaborated with FOH to ensure that service times went smoothly

Charlotte, North Carolina

Nassau, New Providence, The Bahamas

- Managed reservations of hundreds guests coming to the park on a daily basis - Facilitated daily team briefings to ensure efficient operations throughout the day- Worked closely with the Cartoon Network representative to deliver an exceptional and distinctive guest experience