Asiel Alaas Email & Phone Number

Santa Ana, California

-Provide in-depth software support via phone, email or remote session for UltiPro.-Troubleshoot payroll and software issues for clients & partners and guiding users through corrective steps.-Create and assist with repair ticket creation and updates, quality assurance testing, and customer inquiries and responses.-Assist in the creation of documents detailing installation, setup, operation and troubleshooting of Ultimate Software products.-Monitor reoccurring technical issues and providing data and documentation to Solutions team.

San Francisco Bay Area

Handled a variety of tasks, from communicating with vendors, settling encumbrances, completing journals, and completing miscellaneous office duties.-Processed and prepared financial and business forms for the purpose of checking account balances, facilitating purchases, etc.-Performed routine calculations to produce analyses and reports as requested by the finance director.-Collected and entered data for various financial spreadsheets.-Reviewed and audited financial statements and reports, ensuring all calculations and data entries were correct.-Reconciled any discrepancies or errors identified by conversing with employees and/or clients.

Berkeley, California

San Francisco Bay Area

-Greeted visitors and determined to whom and when they could speak with specific individuals.-Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers.-Organized events for the college.-Aided students with their application process, class schedules, and general major questions.-Answered prospective students queries.-Assisted graduate student instructors with their employment queries.

Santa Barbara, California Area

-Processed standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.-Processed 25+ customer transactions per hour with extreme attention to detail.-Responded to customer account inquiries totaling 130+ weekly accounts.-Assisted with the training of new tellers and bankers ensuring that they received a comprehensive education on proper banking policies.-Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.