Processing Operations - Import BillsOverall Responsibilities:• Ensure transactions flow effectively to meet Local Regulatory, Business and Client requirements.• Process transactions effectively.• Effective operational standards Increased Productivity and efficiency Good cost control within Trade Operations Good quality control on operational / transactional risks• Work with Trade BRM to proactively manage all compliance and operational risk at unit level; effectively implement all operational, Regulatory and financial controls with daily controls, periodic monitoring and timely issue handling.• Assist Line Manager for collaboration with Technology on futuristic digital opportunities, pre-empt disruptive forces and commercialise innovative use of technologies• Assist Line Manager to achieve the financial performance targets of front to back Operations and to drive the respective country to prioritize investments into making Client journey simpler, faster, better Challenge status quo in driving courageous conversations of doing Business with Right Clients with a sustainable cost/ income ratio.• To ensure that all transactions are accurately checked, processed and released in compliance with statutory Regulatory and internal operational instructions.• To effectively monitor and ensure deals are being released as per the Departmental Operating Instructions manual, customer's instructions and within the timeliness and accuracy standards specified.• To monitor and ensure transactions are handled with in the allocated approved limits at all times, on a continual basis, and this is reviewed periodically.• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and escalate any unusual/complex transaction on the AML aspect to the AML advisors.

Motijheel Corporate Branch(Foreign Trade Department)Major Responsibilities:• Transmitting LC and amendment related SWIFT messages as required.• Timely posting of the L/C, Amendment and FTT to Pubali Integrated Banking System (PIBS), Bangladesh Bank Online Import Monitoring System and Online TM Form Monitoring System.• Prepare, Sign Import LC, Amendment, FTT related charges & liability vouchers jointly with Team Leader & Unit Head.• Prepare L/C Proposal, Sanction Advice, Liability Position (non-funded), EDF Claim and other Corresponding Letters to clients and competent authority• Update all related registers• Filing of LC with ensuring all compliance (fixing Revenue Stamps, LC/LCAF fill up and signing etc.)• Ensure re-checking of the daily transaction vouchers.• All other works to be assigned by the higher authority to protect bank’s interest as well as customer services

Business Development,Marketing Division,Major Responsibilities:> Engage in market research in order to identify new opportunities for business> Researching the needs of Corporate Clients> Planning and overseeing new marketing initiatives> Preparing graphical presentations> Prepare Notes & Memos> Brainstorming and implementing event plans and concepts.>Handling budgeting and invoicing.>Liaising and negotiating with vendors.>Handling logistics.>Updating senior management.>Managing branding and communication.> Organizing and attending conferences, meetings, and industry events> Developing Strategic Marketing Plan> Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.> Using knowledge of the market and competitors, identify and develop the Bank’s unique selling propositions and differentiators.> Training personnel and helping team members develop their skills

General Banking,Motijheel Branch.

Major Responsibilities: o Analyse and forecast sales figures; o Managing stock levelso Using internal software to record transactions for data analysis and forward planning, cash handling, balancing accounts and transactions; o Ensuring standards for quality, customer service and health and safety are met, o Resolving health and safety, legal and security issues;o Responding to customer complaints and comments, o Maintaining KPI,o Organising special promotions and eventso Train new staff memberso Managing and motivating a team to increase sales and ensure efficiency

o Done a comprehensive research on procurement regulations of different countries and compare them with UK/EU regulations.o Researched about the opportunities for the company in different countries and prepared an in-depth report for the stakeholderso Communicate effectively with the site supervisoro Conducting interviews and meetingso Developing presentations o Track weekly time logso Follow the organization’s reporting structure and the policies and procedureso Maintain the highest level of professionalism

Major responsibilities-o Customer service, o Working within established guidelines, particularly with brandso Stock control and managemento Keeping up to date with special promotions o Assisting shoppers and promoting new productso Arrange ordering and deliveryo Manage point-of-sale processeso Responding on queries and feedbacks of customers.

Major responsibilities:o Provide one-stop quality customer service to ensure positive customer experience, o Pro-actively inform customer regarding new productso Attracts potential customers by answering product and service questions; suggesting information about other products and services.o Opens customer accounts by recording account informationo Maintains customer records by updating account information.o Capture customer insight and provide timely feedback, o Maintain regular basis KPI, o Serve customer with helping attitude.o Train new staff members.o Build sustainable relationships of trust through open and interactive communication