Currently working with Skillvent Technologies Pvt Ltd as IT associate and I am immediate joiner.Strong troubleshooting and problem-solving skills.• Troubleshooting of Windows and Mac machines• Managing G-Suite: User id creation, adding group, Group creation, Email forwarding, Terminate users etc.• Managing Microsoft O365: Email creation, License assigning, Email forwarding Groups, Shared mailbox.• Ticketing tool knowledge: Jira• User ID creation, User ID disabling, adding groups, Adding share drive access on Active directory.• Experience supporting MS Office suite and tools (Word, Excel, PowerPoint, Teams and Outlook).• Providing application support such as, Slack, OKTA, Adobe, Asana, Zoom, and Google meets etc.)• Admin experience in Sophos Anti-virus.• Basic knowledge of VMware and MDM.• Manage and track the IT Assets (Software and Hardware).• Troubleshooting VPN related issues (Nord and open Vpn).• Basic knowledge of Active directory, DNS and DHCP.• Ability to learn new Software Programs