• Responsible for Portfolio Management (P&L) and Operations, partnering with external and internal stakeholders to deliver outcomes aligned with eCom strategic directives.• Providing Customer Service, operational and Techno-commercial Support to execute the Services Agreement with the customers.• Leading fulfillment services with warehouse, operations and cross-functional teams to define program objectives, identify risks and dependencies. • Leading overall third-party Logistics (3PL) and Fulfillment services business of the company.• Responsible for Complete Warehouse Management System (WMS) Implementation project by 3PL Central, Techship (Techdinamics) and Freightcom platforms, and all API integrations with various marketplaces through CartRover, dealing with multiple carriers for logistics and freight setup. • Leading multiple initiatives/program increments with cross-functional teams to modernize legacy projects, including Food grade warehousing and ISO 9001. • Post product launching monitoring (adoption rate and business impact estimation) and optimization of warehouse processes. • Managing system integration performance between eCom and third-party logistics partners (3PL), including advising 3PL on best practices and daily operations support.

• Contract owner for long-term high value [>USD 500 Million] services agreement with Emirates Global Aluminium [EGA- Al Taweelah Plant].• EGA Al-Taweelah power plant profile: 3360MW – 10 Gas Turbines 9FA and 4 Steam Turbines of GE C5 & C7; operating in combined cycle configurations.• Responsible for Portfolio Management (P&L) and Operations, partnering with external and internal stakeholders to deliver outcomes aligned with GE strategic directives.• Providing Customer Service, Commercial, Financial and Technical Support to execute the Contractual Services Agreement (CSA) with the customer. • Facilitate business growth by working with customer’ O&M to optimize unit Availability, Reliability and Maintainability and increase the facility’s efficiency and profitability.• Maximize contract profitability through liaising with sales, productivity, finance, supply chain, parts and repair teams.• Drive optimized cost and execution culture within the CSA to bring visibility to risks and provide in-time mitigation.• Execute annual Contract Margin Reviews with operational data and analytics to understand behaviour and emerging trends.

• Responsible customer relationship and support to produce financial and operating results for the Contractual Service business and meet internal GE objectives.• Support for delivering high-quality customer solutions, including new products, outage planning, parts & repair delivery, and project management tools.• Function as liaison between internal organizations and customers for assigned contracts and interact with customer service members, parts & transactional services, product & field services, repair services, and all other internal supporting teams.• Work with the customer’s Operations & Maintenance to optimize reliability and availability to increase the facility’s efficiency and profitability• Responsible for Quality and EHS oversight on work performed at assigned customer sites.• Support sales regarding the latest advancements in conversion, modification & upgrade opportunities to customers & as well as other up-selling opportunities.

• Lead within defined parameters to make decisions, apply concepts to issues of moderate complexity and resolve issues through immediate actions or short-term planning.• Responsible for preparing, planning, leading execution, and closing complex planned / emergent Outage events for Gas Turbine-based combined cycle power plant, Upgrade agreements while developing the business strategy for field fulfillment excellence in Power Services.• Lead project quotation development, including work scope, site conditions check, preliminary safety and risk analysis to identify potential issues or obstacles and minimize cost impact for site execution.• Respond to forced outages/emergencies promptly, investigate/execute/escalate site issues to promptly restore the units to operating conditions.

• Provide onsite technical direction and leadership during installation, start-up, commissioning and maintenance to customer-owned power generation and industrial facilities and direct guide for Heavy-duty Gas Turbines' performance & reliable operation.• Prepares job-planning documents that define the scope of an outage to be performed through engineering instructions, drawings, and process instructions.• Provide leadership and technical directions to skilled labour performing work on customer sites.• Maintain a strong safety mindset to ensure that the executed work reflects the technical requirements within GE safety standards.• Knowledge to troubleshoot and provide routine maintenance checkout for a wide range of equipment vintages.• Perform administrative functions, such as writing technical reports, preparing job status reports, reports to customers, timesheets and expense sheets timely and thorough basis.

Project execution for industrial power generation units, including installation, commissioning, testing & performance till final handover of gas turbine-based turbo-generator packages. After complete implementation, also responsible for field-related interventions.Coordinate and lead activities & services by third-party sub-contractors to ensure they carried out tasks according to company policies and QHS Standards. Giving technical support to field engineers in different field-related tasks.

Covered different types of maintenance jobs on Aircraft, including Airframe and Engine (Aerospace). Overhauling, major and minor maintenance of various Gas Turbine Engines, including General Electric, Rolls Royce and Pratt & Whitney. Successful start-up after engine replacement on different Aircraft, including Boeing and Airbus.