 Leasing & Property Management Lease management of the properties within the fuel station Negotiating price, preparing proposals & contracts Leasing additional properties under parent sponsor Property Management for Apartments, Shops Monitor & manage contracts for fulfillment & violations. Imposing fines & penalties as per the contract for any violations Manage of tenant’s covenants for the leased premises Timely property inspection (before renewal, half yearly, incidental) Admin & Operations Scheduling, and effective allocation of resources. Site Management for day-to-day operations including maintaining stocks for effective operations Handling irate and rude customers Support team members with technical knowledge and exemplary customer service Addressing customer concern to the satisfaction of the customer PRO activities Staff visa renewals, Trade License renewal, Acquiring DM, DCD, SIRA, etc., approvals Business Data collation and database management Monitor and maintain office supplies inventory Prepare monthly / quarterly / annual statements for reconciliation of inventory. Maintain filling system and document control Property management for the properties under parent sponsor Addressing customer concern to their satisfaction Accounts Account receivables & Invoicing Cashflow & Petty cash management Revenue recognition & MoM, QoQ & YoY analysis Monthly, quarterly and annual accounts reconciliation Involved in budget planning & cost control

• First point of contact for the customers• Receiving & Registering complaints within the stipulated SLA• Creating MR’s, PE’s, PR’s in SAP• Inter-departmental coordination and follow up to ensure timely completion• Obtain client feedback post job completion• Deliver special assignments as delegated by the line manager.

Client Relations• First point of contact for the Department• Business Data collation and database management• Understanding requirement and recommending solutions• Addressing customer concern to the satisfaction pf the customer• Follow-up & feedback analysis for enhancing customer experience & performance improvement.Accounts• Account receivables & Invoicing• Cashflow & Petty cash management• Revenue recognition & MoM, QoQ & YoY analysis• Monthly, quarterly and annual accounts reconciliation• Involved in budget planning & cost controlAdministrative• Negotiating price, preparing proposals & contracts• Monitor & manage contracts for fulfillment & violations.• Review of SLA’s, KPO & KPI• Ensure effective implementation of office policies & procedures• Prepare monthly / quarterly / annual statements for reconciliation of inventory.• Manage business communication with clients / contractors and interdepartmental correspondence• Attend meetings and prepare minutes of the meetings & presentation.• Co-ordinate office staff activities to ensure maximum efficiency• Maintain filling system and document control• Operating the CRM available for various functional requirement• Monitor and maintain office supplies inventory• Property Lease Management• Direct Administrative assistance to Manager & General Manager• Deliver special assignments as delegated by the line manager