• Organised and coordinated 90 course areas over 3 campuses for the College Open Days, a guest list of 3000 prospective students and their arrival for Experience Day, and up to 30 employers for College Career Fairs. • Revived the marketing departments employer contact database by establishing new points of contact with pre-existing connections and further expanding the list with 46 new employers sourced through online research, attending local careers fairs, and college networking events.• Curated a comprehensive media plan for Leicester College’s T level results day promotions in conjunction to the Department of Education’s T Level promotional tool box. This included briefings for press releases and media invites, scheduling students for case studies and photography, coordinating live breakfast radio interviews for students and the Vice Principal, and arranging a tour of our T Level facilities for BBC news representatives.• Liaised with senior department members to network and bridge relations to relevant external organisations. From governors, MPs, and senior officials of local organisations, I was responsible in contacting, coordinating invitations, and facilitating collaborations for launches of new facilities and award ceremonies. • Continuously improving my capabilities as an events officer by taking on training in Level 2 Information Advice and Guidance, Level 2 in Lean Management, First aid training, and a sustainability in marketing training. Software used: Microsoft package including MS Planner, Teams and Excel; WordPress; Eventbrite; Ticket Tailor; Hootsuite; Dotdigital; college’s specialist CRM system; Adobe Illustrator, Canva.

• Independently developed the arts centre’s student engagement strategy by conducting thorough research, surveying student needs, and creating proposals to enhance outreach practices.• Spearheaded the development of student programs tailored to extracurricular interests, maintaining comprehensive records of student and volunteer contacts. • Collaborated with the marketing team at student recruitment and promotional events, conceptualising innovative materials for information packs to better connect with student interests.• Planned and coordinated workshops, networking events, and volunteer opportunities to increase awareness and promote the arts centre’s services to the university community.• Managed all administrative operations for the advocates group, including overseeing the student volunteer mailing lists, tracking and processing budget expenditures, and distributing event updates. Software used: InDesign; Microsoft Outlook, Teams, Excel and Word; WordPress, SAP finance.

• Worked with the exhibition and collections team in various locations across Leicester in ongoing collection audits, site relocations, and exhibition collection preparations. Collections I handled includes: Geology samples, bird taxidermy and eggs, and social objects made out of animal and bone products, books, textiles, coins, ceramics, silvers, framed art works, and sculpture pieces.• Systematically audited designated sections of the collection stores and maintained a high level of attention to detail when cataloguing digital records on the collection database with accurate updates of locations, condition assessments, and picture references. • Attended all instructions given to ensure proper procedures for collection care, digital archival, and exhibition installations were followed to both the museum and SPECTRUM standard. • Aided artists and other freelancers in collaborative projects with the museum’s collection through research, compiling appropriate lists and documents, and other administrative tasks. • Assessed and accessioned new donated pieces, adding them into the collection records and establishing a space to store. Software used: Mimsy XG database; Microsoft excel and Word; IrfanView image editor.

• Assisted in setting up workshop activities for school trips and outreach visits at local community venues.• Coordinated, researched, and developed new content for signage, displays, and informational materials based on current scientific campaigns within the zoo, catering to diverse audiences.• Performed routine maintenance checks on all exhibition installations, signage, and display pieces, documenting conditions in the zoo’s system and liaising with maintenance teams.• Negotiated costs and designs for display pieces with local artists and design companies, ensuring high-quality and cost-effective outcomes.Software used: Microsoft Outlook, Word, Excel, and PowerPoint; InDesign.

• Carried out customer service and maintenance tasks.• Responsible for the set up and overseeing family activities and events.• Participated in creative meetings to plan and develop the events for upcoming themes.• Consistently provided excellent customer services across the museum site including the gallery spaces, and the museum shop.• Patrolled exhibition galleries and provided organisational support in out of hours museum events.• Enforced security measures throughout the museum and the designated gallery spaces on my shift.

• Represented an employment training service and acted as the first point of contact for all external stakeholders and clients (e.g. work coaches from the job centre, job centre referrals for registration, and other similar organisations in Leicester that collaborate with our company)• Provided excellent customer service and handled communication with people of various backgrounds and English fluency.• Performed with a high standard of organisation and to tight deadlines when booking referrals and completing client registrations on to our service.• Updated and monitored client documentation on the company’s data management system and accountable for archiving physical copies of registration forms in accordance to GDPR guided procedures.• Conducted quality checks on documentation to ensure it complies with company standards and government regulations.• Responsible for tracking office expenditure and travel reimbursements alongside all other day to day office administration (Printing, photocopying, shredding organisation, office supply maintenance). Software used: Microsoft Outlook, Teams, Word, and PowerPoint; TTS client management system.

• Carried out day to day customer service and maintenance tasks.• Responsible for set up and overseeing family activities and events.• Participated in creative meetings to plan and develop the events for upcoming themes.• Consistently provided excellent customer services across the museum site including the gallery spaces, café, and the museum shop.• Patrolled exhibition galleries and provided organisational support in out of hours museum events.• Enforced security measures throughout the museum and the designated gallery spaces on my shift.