Asiff S Email & Phone Number

Dubai

Handle customer accounts for Infor EAM in Qatar, UAE, Saudi, Oman, Jordan, Kuwait. I do end to end Customer Account Management, Presales Delivery as well.

Coimbatore Area, India

I take the challenge of coordinating with clients to gather clear Business requirements, analyze feasibility, suggest appropriate solution and provide product support during pre-sales and post sales process. Identify gaps and suggest the appropriate work around for business effectiveness. Provide Implementation Support for the clients throughout the Project cycle.

Chennai, India

• Handling customer calls issues related with various Software and networking products.• Rapidly responding to the customer• Assisting the customer with installation and basic questions.• Providing the customer with known workarounds and resolutions• Gathering additional information about reported issue• Performing detailed case analysis and Reproducing customer problems• Developing and providing workarounds and resolutions to customers• Escalating issues to Developer Support.

Mba, Marketing Management

Vlb Janakiammal College Of Engineering, Computer Science

Higher Secondary, Computer Science, First Class

Activities and Societies: Debate team,National Sports Organization