- As a Tech Entrepreneur, I am leading LogicEra with a clear vision and strategic planning to achieve a revenue milestone of 100 million USD by 2026.- LogicEra stands out as a premier Azure Practice in the region, continually adopting innovative approaches and maintaining agility in our operations.- Committed to fostering growth in startups and SMBs, we participate in leading incubators such as HUB71 through the “Entrepreneur in Residence” program.- Spearheading business development through meticulous strategic planning, client acquisition, and the establishment of key partnerships.- Driving substantial market expansion for LogicEra in the UAE, Saudi Arabia, the UK, and Europe.- Leading the integration of OpenAI solutions into business operations, offering clients advanced AI capabilities.- Ensuring client success by modernizing IT operations, infrastructure, and data management practices.- Building and managing a talented team of professionals, providing professional services in remote, hybrid and on-site models.- Developing and implementing automation solutions on Cloud to enhance operational efficiency and reduce costs.

- Supported Microsoft Dynamics ERP customers with technical enablement, providing strategic support and facilitating cross-functional collaboration.- Designed and implemented cloud data center architectures for various clients, including multi-tenant setups for Dynamics CRM.- Set up express routes to data centers, enhancing connectivity and performance for clients like Peppermint Technologies UK and Eviivo London.- Implemented IT service management solutions for clients like ENA Education Networks of America Seattle.- Designed a 72-node data center architecture for ADNOC, supporting the implementation of Oracle ERP and other enterprise software.

- Ensured customer success using my development, operations & business capabilities while managing multiple teams.- Lift and Shift of Private Datacentre to Microsoft Azure. (More than 200 Servers & multiple legacy applications including office365 migration with technical, development and operational challenges which also has massive WAN setup.- Implemented DevOps practice in Microsoft Azure by using modern tools.- Part of AX 7 Implementation team across the organization- Inhouse Development of Applications for the business needs (Supply Chain Apps)- Ensured customer success through key performance indicators in digital optimization.- Participated in the development and improvement of the strategies for retaining customers.- Automated business processes and developed API strategies to streamline operations.- Successfully migrated the entire IT setup to the cloud and implemented DevOps practices organization-wide by working closely with technical and business teams, resulting in significant digital optimization.

- Provided pre-sales consulting for AX Retail solutions, platform and infrastructure solutions, and ERP installations.- Managed SQL DBA responsibilities, supporting public, education, research, and healthcare sectors in UAE, Qatar, and KSA.- Supported over 300 ERP customers in EMEA, delivering technical workshops, performance analysis, and problem-solving activities.- Supported high-volume AX Retail customers like Qatar Duty Free, Sharjah Coop, Spinneys, and MMI, ensuring seamless operations.- Worked on government projects, including the Prime Minister's Office in Dubai and TRA Oman, delivering platform and infrastructure solutions.

- Designed, implemented, and managed data and communication networks between branch offices, production sites, and wellsite locations.- Ensured the 24x7 availability of network facilities, including data centers, mail servers, and VOIP for 250 clients.- Planned disaster recovery strategies, enforced IT policies, and maintained data confidentiality, integrity, and availability.

Managed the Short Messaging Service Center (SMSC) for a fixed-line SMS project, ensuring reliable message delivery and system performance.