Modern Mercedes Repair offers senior dealership technicians and services at a price you can afford. Our entire focus is on providing you with the most thorough, honest, and quality auto repairs and maintenance at a fair price.

Maintain a high level of customer service when writing up repair orders by asking open and closed ended questions to identify key issues. Handle minor and major service issues as they arise. Follow up with customers while vehicle is in for service to verify and resolve issues. Maintain CSI by following up with clients on a daily basis.Continuously remain up to date on Mercedes-Benz products by taking courses as they become available, and freshening up on previous courses to stay… Show more Maintain a high level of customer service when writing up repair orders by asking open and closed ended questions to identify key issues. Handle minor and major service issues as they arise. Follow up with customers while vehicle is in for service to verify and resolve issues. Maintain CSI by following up with clients on a daily basis.Continuously remain up to date on Mercedes-Benz products by taking courses as they become available, and freshening up on previous courses to stay proficient on current technologies.Prepare estimates on repairs as needed while also informing clients of additional repairs recommended per multi-point inspections.Partner with third-party warranty and insurance companies to file claims on behalf of the client. Able to use past automotive technician experience to better assist customers. Show less

Identify and perform repair and maintenance work on all vehicle types while meeting OEM specifications, including brakes, transmissions, HVAC, engines, steering, suspension, fuel, ignition, and computer systems.Maintained customer satisfaction by performing repairs in a timely fashion, and ensuring cleanliness when returning vehicles.Test vehicles before and after repairs to ensure a thorough diagnosis and high quality standards.Consistently research technical literature… Show more Identify and perform repair and maintenance work on all vehicle types while meeting OEM specifications, including brakes, transmissions, HVAC, engines, steering, suspension, fuel, ignition, and computer systems.Maintained customer satisfaction by performing repairs in a timely fashion, and ensuring cleanliness when returning vehicles.Test vehicles before and after repairs to ensure a thorough diagnosis and high quality standards.Consistently research technical literature to maintain relevance with evolving automotive technologies.Compliance with all applicable laws pertaining to service standards and hazardous materials disposal. Show less

Performed oil changes, cooling system services, transmission flushes, and air conditioning services on all vehicle types.Ensured work quality met company specifications while providing excellent customer service.Examined vehicles for additional safety and service work, notifying service manage as needed.