Asif Rauf Email & Phone Number

Richardson, Tx, Us

I am a Lean Six Sigma Blackbelt practitioner & a problem solver, a certified Total Quality Management(TQM) professional, a champion of “APQP Quality by Design “and a certified Project Manager, with 20+ years of expertise in leading E2E Quality Management Systems (QMS, NPI, SQM, CSAT, EHS). • I have contributed for the success of Dell, Micron, Intel, Compaq-HP, Microsoft XBox, Siemens, & LeGrand, through leading multi-site global corporate Quality Management Systems with direct staff & matrix teams in US, Germany, Turkey, China, Canada, Mexico & India. • I have global experience in leading and managing ISO 9001, AS9100, ISO 14001, CSR programs and ISO 14385 for medical device industry. • Expertise in “Re-Engineering & Re-Organizing” quality track /function during mergers. Compaq & HP, Gateway & Emachine and Ixia and Keysight. • Expert level experience in developing & leading Global Supplier Quality program. Expertise in assessing suppliers’ true capability for supplying Quality products at lowest TCO. • In my 20 years of Quality practice, I have successfully repositioned Quality focus from an inspection to a preventative APQP “Quality by Design” model. • As a Black Belt lean six-sigma professional I have expertise in injecting “Effectiveness, Efficiencies & Excellence” in Quality, SQM, NPI, 8D RCCA & Quality Care.Leadership & Management • Experienced in leading globally distributed multi-site teams in direct and matrix environment. Led and managed Directors, Managers, and dotted-line matrixed team. • Expert in practicing, teaching & mentoring: Lean Six Sigma, Kaizen, APQP, PPAP, DFSS, 8D RCCA, FMEA, &… • Experienced in developing & leading Lean Quality organization, recruit team, optimize team output, retain and develop talent and nurture a culture of “Together we succeed”. • I accept full responsibility & accountability for my team performance. I enjoy leading kaizen teams on the floor, lead initiatives, mentor processes, and do whatever it takes to win.

Charlotte, North Carolina, Us

• Leading global QHSE Teams to integrate preventative quality engineering APQP tools, delivering “Quality & Compliance by Design”.• Leading geographically distributed NPI Teams in US, Mexico, China, India & EU product development centers in different time zones. • Providing APQP, PPAP, FMEA, Risk Management, Lean, and Six Sigma subject matter expertise to cross functional NPI teams and stakeholders.• Responsible and accountable for Phase-Gate APQP process and meeting SMART KPIs, ensuring new products meets Honeywell Quality standards, Customer expectations and Regulatory requirements.

• Developed and implemented technical vision, strategy and road-map for Lean Operational Quality Excellence SDQCM and never-ending continuous improvement framework, tools, and infrastructure• Identified and resolved gaps & barriers in Supply Chain & Customer Experience - implemented Digital Transformational tools, Lean, & improved end-to-end Customer Experience. • Defined, developed and implemented a Quality Management & NPI System across Ixia and its manufacturing partners

West Hartford, Ct, Us

Led multi-site global Lean Operational Quality Excellence Program. Responsible and accountable for: - Quality of Lean Operations / Supply Chain, Quality of Products, & Quality of Customer Experience (Services / Tech support & warranty). Plus, Environmental Sustainability, Safety, & CSR initiative.Responsible & accountable for end-to-end lean operational quality excellence including, Quality by Design injecting quality & sustainability in NPI, Quality of Lean Operations (US China & Mexico) and Global Supplier Quality Management, driving Lean Six Sigma initiatives for RCCA and Continuous Improvements, and leading Customer Tech Support Center & Warranty Services – and end-to-end Lifecycle Quality Excellence ProgramTop 5 Delivered Performance: Measurable & Sustainable1. Developed and deployed Digital Transformation for supply chain & Customer Care function – successfully met SQDCM metrics.a. 76% reduction in call holding time - from 15 minutes hold time to less than one minute holding time b. 60% reduction in customers call abandonment rate - from 70% to less than 10% c. 26% improvement in time to “resolve” for Tech Support callsd. Success delivered without adding head-counts, through Lean Six Sigma tools and processes for improving “value-add” activities focused on customer needs. e. 99.5 % first submission approval for UL testing and registration – Best-in-class performance.2. Reduced COPQ to less than 0.5% - Best-in-class performance3. Lean Six Sigma Quality Excellence –3 QA Engineers supporting three Business Units 4. RCCA and Level One Field failure RCCA tool and process – successful development, integration and adoption.5. Integrated environmental sustainability in product development process, driving “Eco-Conscious” products by design.

St Petersburg, Florida, Us

Led 3rd party independent “confidential” APQP assessment of "Glass" product development process, Right Cadence and APQP Compliance, in-depth review of final-phase gate exit requirements - Assessed APQP readiness to release for manufacturing phase, ensuring DFM & DFT meets project targets. Projected COPQ and customer satisfaction metrics – supported Release to Manufacturing and integration with CM partner.Result – Contributed to Google decision to pull back product for redevelopment – safe cost of Quality, risk to brand-name and customer experience

Munich, De

Responsible and accountable for end-to-end Operational Quality Excellence (QEHS) program for MV factories (US , Canada & Mexico) with dotted line quality ownership for Operations Quality Excellence – implemented Lean Six Sigma and Advanced Quality Tools (APQP), integrated Lean Six Sigma principles, Project Management methodologies & Advanced Quality Tools creating a perfect tool box for driving Operational Excellence through identifying & eliminating waste, controlling process variances to prevent failures, and nurturing a spirit of never ending continuous improvements and delivering an organization on the path to of excellence.• Winner of “NAFTA Collaboration Award 2010” for delivering ‘Above & Beyond’ Quality service & solution, and re-earning critical customer’s confidence in Siemens – received preferred Supplier Award 2010• Developed and deployed Lean operations in Quality, NPI and Supply Chain. • Led the re-engineering of Customer Care / Tech Support function – injected Lean and Quality principles – re-earned customer confidence and satisfaction in Siemens products and services. • Reduced 65% non-conformance cost & 35% cost of Warranty, improved Netpromoter score – direct EBIT contribution.

Morrisville, North Carolina, Us

Led the development of Lean Quality Excellence program from scratch to earning ISO registration, regulatory compliance and winning approval of Quality Management System from major customers.2. Led QMS Integration in the outsourcing of manufacturing at Flextronics, Jabil & third-party Contract Manufacturing in Mexico– established and managed Joint Quality Program, FPY, KPIs, and Cost of Warranty 3. Led Lean QMS, EH&S, Product Quality and Quality Customer function 4. Introduced advanced Quality Tools for Continuous Process Improvements - led the development of on-line RMA tool for on-line customer & lean operational excellence program – Value stream mapping and driving end-to-end operational quality excellence5. Owned customer facing communication for Quality Issues - led Problem solving & Root Cause Failure analysis & Corrective Actions, and driving Preventative Quality programs.

Irvine, Ca, Us

Re-Engineered Operational & Quality Excellence for end-to-end integrating of two unique business models- managed QMS / ISO registration – streamlined product development and release to manufacturing process – reduce surprises / variability’s in manufacturing and on time delivery. Improved customer care through call reduction, first call resolution, and reduced service cost. Developed numerous online applications for driving efficiencies and cost reductions. Developed Organizational Dash board reporting key organizational performance indicators. Managed Root Cause FA and drive irreversible process improvements for corrective action. Developed Gen2Gen program for assuring next generation of products / processes are quantifiably better then their predecessor – assuring measurable and sustainable improvements and innovations are being delivered resulting in total cost savings – reducing cost of quality, reliability, support, warranty and improving brand-value

Redmond, Washington, Us

XBOX One Core Team member – bringing a vision to life – developed and delivered disruptive technology, changing the gaming industry - meeting Quality, Cost & Time to market goals.Lead the Xbox Operation & Quality integration program from concept to full scale production with overseas ODM partners. Applied Lean, DFSS & APQP tools for product development, aligned design with manufacturing (CM) capabilities - Led upstream integration with Contract Manufacturing partners, developed Joint Quality Program, improving collaboration and preventing failures, ensuring mutual success – challenged industry leader & delivered disruptive technology meeting, 100% KPI targets

Harris County, Texas, Us

Led integrating Customer Loyalty features in products and services, led re-engineering of LOB, successfully turning around CSAT and meeting business objectives. Established PMO as Corporate resource center for critical and strategic projects – owned end-to-end PLM for products and services. Facilitated re-engineering of two Corporate Quality Systems into one Best-in-class Quality Excellence program with a focus on Customer Loyalty

Santa Clara, California, Us

Core Team member (Supply chain & Quality) for taking Intel networking products to market – displacing industry leaders and meeting quality and market share targets. Facilitated the development of networking technology to transform into business solutions meeting POR - Developed and introduced new products / solutions while changing the industry leader – unleashed “avaLANche” program, upsetting conventional thinking and upsetting market leaders– changed the network product industry.

Boise, Idaho, Us

Managed the assessment, selection and management of worldwide certified supplier base assuring “Continuous supply of Consistent Quality Products & Services” - Facilitated the development of “Selection Strategies” for assuring Best in Class suppliers are selected based on Organizational Process Capabilities and Total Cost of Ownership. Managed Suppliers score card, Facilitated QBR review, developed test correlation, provided verifiable suppliers performance data / reports and drive supplier related cost back to supplier.

Round Rock, Texas, Us

• Core Team member for developing and implementing the “Strategy & Framework” for Lean Organizational Quality Excellence in Quality and Supply Chain. • Industry first “Ecommerce”, direct to customer Supply Chain model – successfully changed the industry forever. • Best-in Class Lean Quality Excellence program in the industry – driving and delivering “Customer Loyalty by Design”. Industry First • Core Team member in developing and deploying Best-in-Class Lean Organizational Quality Excellence SQDCM with a focus on Customer Loyalty - setting a new bar for Customer Experience. Industry First• Industry first Lean Supply Chain – best-in-class model in the industry

Mba Micro

Black Belt

Bs, Physics

Black Belt, Lean Six Sigma

Pmi

Qmip, Quality Manager In Project