Cynthia Kamaya Asila Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

• Provide comprehensive administrative support to the Sales Director by managing calendars, scheduling meetings, and prioritizing daily tasks to enhance productivity and time management.• Organize domestic travel arrangements for the sales and marketing teams, ensuring cost-efficiency, organized itinerary and smooth logistics, including accommodations and transport.• Managed high volumes of client interactions across phone and email channels, ensuring customer issues were resolved promptly and accurately.• Increased customer retention through proactive follow-ups and strategic communication.• Maintained CRM records and ensured real-time updates to streamline order processing and fulfillment.• Trained and supervised sales team members in best practices, sales processes for administrative efficiency and customer service.

Nairobi County, Kenya

1. Collaborate with other co-founders to set strategic goals, develop business plans, and drive the overall vision and mission of the company.2. Oversee day-to-day logistics operations, including scheduling, routing, dispatching, and monitoring of school transportation services.3. Manage a fleet of vehicles, ensuring proper maintenance, inspection, and compliance with safety regulations.4. Recruit, train, and supervise drivers, ensuring they adhere to safety protocols and provide excellent service to students and parents.5. Implement strategies to optimize transportation routes, reduce costs, and improve efficiency.6. Build and maintain strong relationships with schools, parents, and other stakeholders, addressing their needs and concerns promptly and effectively.7. Monitor budgets, track expenses, and implement cost-saving measures to ensure profitability.8. Ensure compliance with all relevant regulations and safety standards, implementing policies and procedures to mitigate risks and ensure the safety of students and staff.9. Identify opportunities for process improvement, innovation, and growth, driving initiatives to enhance service quality and customer satisfaction.10 Stay updated on industry trends, market dynamics, and competitor activities, providing insights to inform business strategies and decisions.

Nairobi, Kenya

•Generated invoices and account statements with meticulous attention to detail, ensuring accuracy in billing transactions.•Conducted account reconciliations and maintained accounts receivable files, ensuring accessibility and organization.•Produced monthly financial and management reports, providing insights into the company’s financial performance.•Handled dispatch operating systems, managing the flow of information to ensure timely deliveries.•Engaged with truck drivers to verify billing requirements and formats, ensuring smooth billing processes.•Managed a high volume of inbound email and phone communications, demonstrating effective problem-solving and multitasking.

Kenya

•Managed facility materials planning and procurement processes, ensuring efficient warehousing operations.•Conducted stock-taking activities and managed inventory records, optimizing stock levels.•Created detailed reports for management on stock levels, issues, and deliveries to reconcile inventory.•Handled both local and overseas procurement, ensuring timely acquisition of materials.•Organized marketing events, contributing to brand visibility and market presence.•Provided daily and monthly reports on stocks and sales, conducting analyses to inform strategic decision-making.

Nairobi, Kenya

- Mentored children aged 6-15 years, providing guidance and support through structured mentorship programs.- Designed and facilitated vocational Bible study sessions, engaging children and teachers in meaningful discussions and learning.- Organized and led team-building activities to foster collaboration and positive relationships among children and educators.- Participated in charity initiatives, including organizing and serving at events in the children’s center, enhancing community engagement.- Developed and implemented awareness programs aimed at empowering young people through discipleship and life skills training.- Collaborated with other facilitators to create a supportive and nurturing environment for personal and spiritual growth.

Nairobi, Kenya

• Coordinated office activities and operations to secure efficiency and compliance to school policies• Gave direction and orientation to parents, donors, and visitors around the school• Managed school director's calendar and diary, agendas/travel arrangements/appointments, etc• Managed phone calls and correspondence (e-mail, letters, packages)• Prepared teachers, parents, and school meetings and took minutes and reports• Supported budgeting and bookkeeping procedures and assisted in the ordering, receiving, stocking, and distribution of office and school supplies/food• Ran other related clerical duties such as photocopying, filing, and scanning and provided administrative support and assistance when required• Maintained a safe and clean reception and office area, security by following laid-down procedures.• Drafted documents, correspondence and reports using MS Office Suite tools.• Authored agendas for board meetings, took minutes and managed required follow-up.• Scheduled office and school equipment service and repairs with vendors.• Translated school management directives into actionable policies and enforced changes with staff.• Resolved parents and students complaints and answered policy and procedure-related questions.

Kenya

• Helped in Registry Data Clean-up/repair and Captured employee's information on first appointment in the Government Human• Learned about Mail and personnel registry management• Helped in the Operation of the integrated payroll and personnel database (IPPD)• Helped in Issuing retirement notices and processing pension claims and required documents• Assisted in handling personnel leave management, medical cover, and Contract renewal procedures.• Paid close attention to real-world scenarios and work of qualified professionals to develop deep and meaningful understanding of records management and information technology.• Exhibited abilities to self-motivate and took responsibility for personal growth and development.• Suggested improvements to team members to enhance workflow and standards.• Attended career fairs for recruiting and company branding.• Learned about office and organizational operations and how to add value to team.• Oversaw digital filing systems and naming conventions.

Nairobi

•Input data into digital systems with a focus on maintaining high accuracy and completeness standards.•Reviewed and edited data entries for grammar, clarity, and style, enhancing overall data presentation.•Conducted thorough quality checks, identifying and correcting errors in spelling, punctuation, and syntax.•Developed technical proficiency in Optical Character Recognition (OCR) and indexing.•Provided one-on-one training and mentoring to team members in data entry and OCR techniques.•Assisted in digital marketing efforts, including managing Google AdWords campaigns to enhance project visibility.

Bachelor’S Degree, Records And Information Science

Activities and Societies: Environment club• Project Title: Assessing Factors Influencing the use of ICT in Records and Information.

Diploma, Graphic Design, Pass

Activities and Societies: web designing• Adobe Photoshop design cs3 & cs4 • Animation and flash • Website publishing and hosting; • MS.

High School, Kenya Certificate Of Secondary Education, C+

Activities and Societies: Hockey