• Manage brands end to end across different channels (Noon, Amazon, Mumzworld, FirstCry, Carrefour)• Built Online Strategies to increase sales at sustainable profitability, reduce costs and drive conversion of products including price optimization, Amazon PPC, Influencer Marketing, coupons and deals, customer communications, creatives and removing unprofitable products

Projects Worked On• Strategic Launch of Private Label - O Ozone• ERP Integration with Multiple Channels• Gitex Shopped 2017 & 2019 - Brand Awareness• Operational Process ExcellenceScope of Work• Major Categories Managed: Mobile & Camera Accessories, Audio & Video, Wearables, Watches, Beauty & Apparel• Managed a catalog of more than 1,50,000 Active SKUs at a time• Add up new marketplaces and get the store/products listed with them (Souq/Amazon, Noon-AE, Noon-KSA, Groupon, JadoPado, Wadi, eSouq, AlMall, Jollychic, etc)• Scaled up business from the initial target from 1,00,000 AED to 4,500,000 AED• Conceptualized attractive deals and bundle offers for various marketplaces• Built future buying trends and seasonal events (Eg; Black/White/Yellow Friday)• Aging analysis and stock liquidation methods & implementation• Inventory Planning for Best Sellers and transform it to Private Label for the same (category level)• Managing ERP System In and out for orders and inventory

Technical Support for AT&T Internet, VOIP & IP Phone.Assisting customers on their issues by troubleshooting as per the network training.Provided Email, Chat & Voice Support assistance.Generate Daily Reports of the chats.Share rare & unique cases with Team to make life easier for subordinates.Acting Team Lead in absence of the Team Leader.