Asima Bhattacharya, Ph.D Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

Philipine

Account Name - PLDT, Philippine

Kolkata

Worked as RAN Delivery and Support Head for Planning and optimization

Kolkata

Worked for 1.1 year with a leading provider of IT, networking technology solutions and business process outsourcing to the telecom industry, specialist in digital transformation, consulting & business re-engineering solutions.Leading the Delivery Assurance Group, engaged in managing accounts in the APAC region and steering pre-sales, account and delivery management activities. Monitoring project progress as per schedule and ensuring timely completion and delivery of the project to the client.Delivering post-implementation and maintenance support to the technical support team and client. Mapping requirements, evaluating & defining project scope, finalizing specifications and providing feasible solutions. Ensuring optimum resource allocation, leading team members in conducting system study, system design, integration, implementation and final delivery.

Kolkata Area, India

Worked with a leading data monetization company, providing a portfolio of revenue analytics solutions to telecom, media, and utility companies. Managed a team of Delivery Managers, Project & Program Managers, Technical Architects, Business Analyst, Information Analyst, Implementation Engineers, Developers, PMO, Configuration Management and Central Testing group of iConnectiva. Handled delivery management and account management functionalities. Ensured successful delivery of implementation projects, Support Services and Managed Services for Telecom Service Providers worldwide. Delivered pre-sales support, ensured account profitability, delivery cost optimization and process implementation across groups.Aligned cross-functional groups and stakeholders with business objectives. Ensured growth of the team and transformed the organization to more matured and stabilized phase.

Worked with a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Functioned as Senior Manager – Global Business, worked as a Lead for pre-sales and delivery management activities for communication work in India.Worked as Technology Account Lead for Reliance Communication for all ongoing and upcoming projects including lM Commerce, SAP Upgrade and IDC Automation.

Associated with a Market Leader in customer experience, BSS, OSS, CRM, network planning, optimization & control, outsourcing, digital services, big data analytics, mobile financial services, managed services for the world’s largest communications, entertainment and media service providers. Joined as Development Manager and promoted to Director. Worked as Account Manager for two Tier-1 Service Providers in India, led ongoing projects as Onsite Project Manager, managed technical aspects of the project in coordination with CDM till production go-live. Maintained relationship and interfaced with different level of customer focal points. Coordinated with other groups in Amdocs to mitigate issues. Handled commercial and legal aspect. Worked with the presales team for identifying new opportunity and securing new project within the account.Handled a lead role in building a competency centre of 300 people for Managed Service Operation for all Vodafone Accounts in Northern Europe in a BOT model.Worked as Development Manager and managed a group of developers for multiple customers in Europe including major customers of Amdocs. Managed system design & development from business requirement till production implementation. Ensured timely delivery of complex projects and software versions with multi-million dollars’ value. Handled end to end project management functions, maintained customer relationship, monitored quality and achieved project milestones. Exceed strict SLAs related to production maintenance and support. Grew the business through initiatives, ensured timely issue resolution to avoid escalations. Led quality campaign to achieve excellent outcome in improving quality deliverables and achieving customer satisfaction

Associated with a leading Indian Internet access and telecommunications company, engaged in providing CDMA, GSM (Voice, 2G, 3G) mobile services, fixed line broadband and voice services, DTH service.Worked as Project Manager and Business Analyst, executed various projects and ensured delivery within time and budget. Conducted system study, gathered & analyzed requirements and handled system design, development and integration.Successfully implemented Billing System Transformation project including PAN India Roll-out of Integrated Credit Control Module and Corporate Wireless (Amdocs CRM) for Corporate Business Group.Worked as Business Analyst for DTH Business and translated business requirement to software requirement specification.

Associated with a leading global provider of Operations Support Systems (OSS) and Business Support Systems (BSS) solutions for fixed, mobile, broadband/IP, cable, Infrastructure and satellite markets.Rose through positions from Consultant, Manager and Senior Manager – System Integration. Functioned in various roles including Tech Lead, Project Lead and Project Manager. Guided team in executing end to end project management entailing conceptualization, visualization, technology mapping and final execution.Successfully implemented the entire Customer Care & Billing System, Mediation and Interconnect Solution for leading telecom operators in North America, Latin America, Latvia, Bahrain, Brunei and India for various technologies (GSM, CDMA, Fixed Telephony, IP Billing and Broadband Services).

Kolkata

Associated with a leading information technology services, consulting and software company. Functioned as Developer in multiple software delivery projects including security exchange and PSU Oil Marketing company having nation-wide distribution network. Worked as a Technical Leader and ensured successful implementation of Rationalized Margin System in Calcutta Stock Exchange.

Doctor Of Philosophy - Phd

Msc, Physics

Masters in Physics from University of Calcutta PGDIM, TTTI, Calcutta

Education record