Asim Ahmad Email and Phone Number
Self-motivated, proactive, and skilled working as Cloud Support Engineer. My passion for cloud technologies drives my continuous learning journey. I possess a basic understanding of cloud concepts, networking, and virtualization in AWS/Azure. Familiarity with Linux operating systems and shell scripting, I am well-equipped to handle technical challenges.My exposure to Infrastructure-as-code (IAC), Cloud management, and System Administration has fueled my interest in Automation. I am eager to upskill and take on the role of a Cloud Engineer, constantly seeking opportunities to grow my technical expertise. I pride myself on my problem-solving abilities and proactive attitude towards learning. Strong communication skills and a collaborative approach make me a valuable team player.Proven ability to troubleshoot and resolve complex technical issues.Excellent customer service skills, focusing on timely and accurate support.Dedicated to continuous learning and professional development.Seeking a challenging Cloud Engineer role in a multinational company where I can use my skills and experience to make a positive impact.I am highly motivated and results-oriented with a passion for problem-solving and customer service. I am confident that I have the skills and experience to make a significant contribution to your team.I am available for remote work, and I am eager to start my next challenge.
Backbone Tech
View- Website:
- xepos.co.uk
- Employees:
- 34
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Senior Technical Support EngineerBackbone TechIslamabad, Pk -
Information Technology Technical SupportXepos Ltd. Mar 2024 - PresentBirmingham, England, United Kingdom1. Troubleshoot and resolve hardware, software, and network issues.2. Provide timely user support via phone, email, and chat.3. Install, configure, and maintain computer systems and software.4. Monitor network performance and troubleshoot connectivity issues.5. Train users on new software and hardware.6. Promote security best practices and implement security measures.7. Manage and analyze customer data using databases.8. Coordinate with vendors for hardware and… Show more 1. Troubleshoot and resolve hardware, software, and network issues.2. Provide timely user support via phone, email, and chat.3. Install, configure, and maintain computer systems and software.4. Monitor network performance and troubleshoot connectivity issues.5. Train users on new software and hardware.6. Promote security best practices and implement security measures.7. Manage and analyze customer data using databases.8. Coordinate with vendors for hardware and software needs.9. Manage Jira for ticketing and Confluence for the knowledge base. Show less -
Technical Support EngineerKhazana Enterprise Oct 2022 - Feb 2024Lahore, Punjab, Pakistan1. Implementation of New Features in Desktop Applications(CP, CMS & CSR Portals) with the help of the Development Team.2. Provide Technical Support for Web, Desktop, and Android Applications.3. Monitoring of Zabbix Alerts and Escalation to the concerned teams.4. Assist End-Users with Hardware, Software, and Network issues.5. Manage IT Help Desk, and Service Desk, and perform OS/Software Installations and Printer/Scanner Troubleshooting.6. Utilize Zoho for Ticket Management… Show more 1. Implementation of New Features in Desktop Applications(CP, CMS & CSR Portals) with the help of the Development Team.2. Provide Technical Support for Web, Desktop, and Android Applications.3. Monitoring of Zabbix Alerts and Escalation to the concerned teams.4. Assist End-Users with Hardware, Software, and Network issues.5. Manage IT Help Desk, and Service Desk, and perform OS/Software Installations and Printer/Scanner Troubleshooting.6. Utilize Zoho for Ticket Management System. Show less -
Desktop Support EngineerE-Telequote Insurance Inc. May 2022 - Oct 2022Lahore District, Punjab, Pakistan1. Responding to client support requests.2. Contact clients to find out the nature of the problem.3. Troubleshooting hardware and software issues.4. Installing and maintaining hardware and computer peripherals.5. Installing and upgrading operating systems and computer software.6. Troubleshooting networking and connection issues.7. Advising on software or hardware upgrades. -
Fiber Optix InternHuawei Pakistan Mar 2020 - Jun 2020Islamabad, PakistanI have done a three-month internship as an Optix Intern in the Fiber Optix Department at Huawei Islamabad.
Asim Ahmad Education Details
Frequently Asked Questions about Asim Ahmad
What company does Asim Ahmad work for?
Asim Ahmad works for Backbone Tech
What is Asim Ahmad's role at the current company?
Asim Ahmad's current role is Senior Technical Support Engineer.
What schools did Asim Ahmad attend?
Asim Ahmad attended Kohat University Of Science & Technology.
Who are Asim Ahmad's colleagues?
Asim Ahmad's colleagues are Usama Malik, Razeen Alam, Jonathan Edwards, Rajan Kumar Yadav, Kainat Anwar, Aliza Kassam, Rimsha Razzaq.
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Asim Ahmad
Ecommerce & Social Media Marketing Strategist|Shopify, Woocommerce Dropshipping ExpertBahawalpur -
Asim Ahmad
Lahore -
Asim Ahmad
Admin Professional | Hr Operations | Technical Recruiter | Talent Acquisition | Employer Branding |Lahore District
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