- Skilled in Program / Project Management using multiple SDLC methodologies including Agile / Extreme, IT Operations, data center operations and management, Agile development, IT capital and investment planning, IT- business alignment planning, IT Strategy and Systems Architecture. Integration services, earned value management, cost benefit analyses, and delivering financial planning application. - Managed user support and integration services for 30,000+ users, re-engineered processes deploying ITIL practices, procedures and metrics driving customer service improvements. - Managed data center and Network operations supporting multi-state operations. - Led and supported multi-million dollar projects under CMMI level III guidelines. - Leveraged strong knowledge of project management methodology, particularly in the area of developing standards to manage project scope, time and cost. - Results-driven and hands-on pacesetter who builds high- performance teams and establishes long-term customer relationships; - Strong analytical, organizational and interpersonal skills.Specialties: Program and Project Management, IT Technical Management, Business Intelligence Project Management, CMMI Process Development and Management, ISO 9001:2008 Process Development and Management. Earned Value Management.