Asim Malik

Asim Malik Email and Phone Number

Cloud | TAM | Data | Customer Obsession @ Gravitee
Asim Malik's Location
Denver, Colorado, United States, United States
Asim Malik's Contact Details

Asim Malik work email

Asim Malik personal email

About Asim Malik

I never wish to be easily defined... -Franz KafkaSome years you win, some years you build character -Steve JobsMy name is Asim Malik & I'm based out of my hometown of Denver, CO. I’ve been in tech/SaaS for 10+ years in both the startup scene and mid-size companies as well and I’ve loved every minute of it! I have spent many years in hybrid technical/customer-facing roles serving customers like Citigroup, Wells Fargo, Comcast, Charter, UnitedHealth Group, and many others both in the cloud like AWS and legacy systems on-premise in mostly post-sales roles.I’m mostly experienced in AWS with some minor Azure / GCP exposure.I have spent a lot of time in the center of data-centric functions within the enterprise I.e Cloud / API / SQL / BI / analytics as well as CX/contact center - This experience has encompassed the classic SQL and API request-response architecture and event-driven architectures as well which reflective of more modern application architectures (i.e. pub/sub, kafka, mqtt, etc).I'm a jack of many trades but have had to specialize as well depending on the circumstance. I can make most hats fit without much of any direction needed. Some highlights of my career over the years:• SQL (OLTP & OLAP Cloud datawarehouses (Snowflake/etc) / Analytics / Various data stacks from batch to streaming ETL (CDC/Kafka) in multi-terabyte environments • Technical / Product / Business requirement gathering • Worked with and understand both JVM-based Java/Scala applications as well as .NET (C#) • Solutions Engineering / PoC / Demos• Technical account management• Agile/Sprint management in JIRA• REST API / Microservices architectures• Drive cloud scaling challenges, Kubernetes (K8s), APM/Observability (Grafana/NewRelic/etc)• Technical support, team leadership, high-visibility escalation management• Implementations, deployments, upgrades, discovery/use case expansions• Defined KPI's, SLA's, contributed to customer success/renewals with Sales/AE/CSM’sExcellent written/verbal communication skills with internal and external stakeholders and customer decision makers.I have several professional references available upon request!Thanks for reading,Asim Malik

Asim Malik's Current Company Details
Gravitee

Gravitee

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Cloud | TAM | Data | Customer Obsession
Asim Malik Work Experience Details
  • Gravitee
    Technical Account Manager
    Gravitee Aug 2024 - Present
    Denver, Colorado, Us
    Manage, secure, and govern every API in your organization—no matter what API styles, API Gateways, or event brokers you've implemented.REST APis, Async APIs, Kafka, MQTT, Webhooks, Websockets, etc
    View
  • Plume Design, Inc
    Technical Account Manager
    Plume Design, Inc May 2023 - Aug 2024
    Palo Alto, California, Us
    View
  • Striim
    Customer Success / Tam
    Striim May 2022 - Apr 2023
    Palo Alto, California, Us
    • Accelerate customer adoption of company solutions • Advocate for customer needs internally with cross-functional teams and stakeholders (Support, Professional Services, Product Management, Software Engineering, Pre-Sales,etc)• Provide technical guidance and manage timelines, milestones, implementations, on-boarding, production support, and manage escalations• Overview day-to-day maintenance and run weekly/monthly cadence meetings including quarterly business reviews with relevant stakeholders • Develop strategic relationships with stakeholders from internal sales to external customer management to extend scope of initial use case and roadmap journey
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  • Nice Ltd
    Technical Account Manager
    Nice Ltd Jan 2021 - Apr 2022
    Hoboken, New Jersey, Us
    Customer-facing role with broad technical scope - regularly engage with diverse stakeholders (Support, Professional Services, Product Management, Software Engineering, Project Management, Pre-Sales,etc) in cross-functional setting with teams located in global locations in various timezones Serve as client management focal point for client escalations, guidance on solutions engineering, product adoption, technical questions, product evangelism, service level agreement (SLA) compliance, and moreHigh-level discussions regarding SaaS/IaaS/PaaS with public cloud based clients (expansions/scaling)Develop strategic relationships with internal/external stakeholders to understand customer business and roadmapCommunicate effectively and significant experience in presenting technical topics/quarterly reviews with assigned clientsManage multiple engagements concurrently Creative problem-solving for complicated client scenariosWorking knowledge of project management cycleWorking knowledge of Business Continuity planning (RPO/RTO)
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  • Nice Ltd
    Team Lead - Cloud Analytics Platform
    Nice Ltd Jan 2019 - Dec 2020
    Hoboken, New Jersey, Us
    Relocated to Atlanta, GA to serve as team lead of newly acquired cloud analytic platform (Nexidia)Work extensively with Fortune 100 clients including Disney, Netflix, Paypal, Comcast, United Health Group, Citigroup, Wells FargoEngage in high-level technical discussions/issues/challenges to add value during onboarding/implementation/post-sales phase of numerous Fortune 100 clientsContinually engage with business analyst / business intelligence / IT leadership on customer end to discuss existing / resolve outstanding issues/challenges and provide optimizations/streamlining where possibleExperience:• Team queue prioritization/technical training of junior engineers• SDLC / JIRA / CI/CD / Agile software methodology• Automation efforts (Powershell/IaaS tooling knowledge such as Salt/Terraform)• Scaling• Solutions Architecture alterations/expansions• Cloud• Integration/API calls/SQL • SSO/SAMLWorking knowledge of Modern Data Stack (Fivetran/Stitch/ELT/DBT/Snowflake/Redshift/etc)
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  • Nice Ltd
    Application Engineer - Tier 3
    Nice Ltd Jan 2014 - Dec 2018
    Hoboken, New Jersey, Us
    Promoted to Tier 3 in new domain within the scope of CEA-based applications (Customer Engagement Analytics):Experience:Microsoft SQL Server / Postgres / mySQLReporting - Excel / PowerBI / SSRS / SSAS / MicrostrategyIntegration - SSISSQL (queries/subqueries/unions/joins/group by/CTE/window functions)SQL Performance tuning (Statistics/Query Plans/Indexing/Refactoring)ETLData warehouse knowledge (Facts/Dimensions/STAR schema)Business intelligence (SSAS/PowerBI)Python for data cleansing/loadingJSONXMLAPI calls for data generationWorking knowledge of C#/.NET ecosystem
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  • Nice Ltd
    Application Engineer - Tier 2
    Nice Ltd Dec 2011 - Dec 2013
    Hoboken, New Jersey, Us
    Resolve technical challenges post-sales across various Fortune 100 environments within the scope of Enterprise communication/voice/recording applicationsExperience:Contact center as a service (CCaaS)NICE EngageNICE inContactCiscoAvayaAspectGenesysVOIPSIPTCP-IP/ACL/HTTP/HTTPS/OSI model/FirewallEncryption technology (TLS/SSL) for disks/media files/web browsers
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  • University Of Colorado Anschutz Medical Campus
    Systems Administrator
    University Of Colorado Anschutz Medical Campus 2009 - 2011
    Aurora, Co, Us
    Administration of IT infrastructure & support of end-usersExperience:Windows desktops/serversNetworkingFirewallActive directorySharepointMedical softwareExcel/Office/Access/SQL end-user training
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Asim Malik Skills

Sql Microsoft Sql Server Integration Microsoft Office Vendor Management Management Project Management Agile Methodologies Software Development Databases Business Intelligence Windows Server Enterprise Software Telecommunications Business Analysis Active Directory Sharepoint Vmware .net

Asim Malik Education Details

  • University Of Colorado Denver
    University Of Colorado Denver
    Information Systems

Frequently Asked Questions about Asim Malik

What company does Asim Malik work for?

Asim Malik works for Gravitee

What is Asim Malik's role at the current company?

Asim Malik's current role is Cloud | TAM | Data | Customer Obsession.

What is Asim Malik's email address?

Asim Malik's email address is as****@****ice.com

What is Asim Malik's direct phone number?

Asim Malik's direct phone number is (551) 256*****

What schools did Asim Malik attend?

Asim Malik attended University Of Colorado Denver.

What skills is Asim Malik known for?

Asim Malik has skills like Sql, Microsoft Sql Server, Integration, Microsoft Office, Vendor Management, Management, Project Management, Agile Methodologies, Software Development, Databases, Business Intelligence, Windows Server.

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