Conceptualized, directed, and engineered enterprise-scale solutions to help drive Marriott's Omni-channel Digital e-Commerce strategy. Designed enterprise-class APIs to streamline the guest experience related to shopping and booking. Led API Lifecycle Governance. Managed service provider teams in delivering distributed cloud-based solutionsImplemented multiple trusted-partner B2B integrations.Led initiatives to implement security, fraud, and risk related measures to secure guest engagement and counter fraudulent activity.

Responsible for strategic SOA enablement of legacy Reservations Systems to place Room and Inventory products into domestic and international markets.Led and delivered several strategic B2B marketplace integrations to drive increased booking revenue.Extensive Request-driven and Event-driven service development and life cycle management. Designed and Implemented reference architecture for a SOA Framework stack on a mainframe Reservations system. Served on Enterprise OLTP Governance CommitteeLed and delivered a Proof of Concept to demonstrate cross-platform, enterprise-layer Service Orchestration as a precursor to enterprise APIs Authored internal standards and processes to achieve consistencies in project planning and SDLC.

Led business and technical evaluations on legacy re-platforming.Led key B2B integrations and system migrations for major partners Expanded the offshore team through recruitment, training and talent management.Managed strategically sourced teams.

Cross-platform architecture and development on TPF and HP/NSK machines to implement web-services for payment systems. Service-enabled the core Refunds and Exchanges application for consumption by GetThere.com and Travelocity.com.Core team designer/ technical lead for Ticketing Refunds and Exchanges products.Full-cycle product development from requirements gathering to post-production supportKey products designed and developed: Interline Electronic Ticketing Hub (EDI/EDI transformations) Ticket Refunds and Exchanges (QREX/TREX/ Automated Refunds) Merchant Model Packaging GDS Electronic Ticketing Core Ticketing

Member of the Real-time Coverage and Production Support Team for Visa’s global network of TPF installations. Conducted level 2 and 3 problem diagnosis, root-cause analysis and impact assessment for systems and applications.Ensured that High Availability and Scalability SLAs were maintained 24x7 with peak message volumes.Prepared Executive Summary Reports to cover incidents and trends. Covered enterprise change management.Developed and supported analytical and monitoring tools like Dump Analyzers, System Traps, etc.

Developed TPF Systems Applications - Message Switching, Transactions Policing/ Logging and Terminal Switching.