Alain Simonet Email & Phone Number

Brussels Area, Belgium

Financial Management for IT Services Creation of a Services Cost-Model Private cloud costing, billing processConfiguration Management CMDB creation and improvement (setup processes, define CI relationships, automation, audit...) Implementation and administration of Jira AssetsCapacity Management Implementation and run of a capacity management process

Brussels Area, Belgium

 Services Catalogue Management Business Relationship Management for the datacenter specific services Projects ROI follow up (mainly direct and indirect infrastructure costs) Support the Finance team for IT complex analysis  Internal communication management (IT-Finance relationship, IT training for non-IT…) Purchase as a Service process and system.

Brussels Area, Belgium

IT Services dept. scope includes the HW/SW infrastructure and the ITIL related services (as Service Desk, Incident, Change, Release, Problem, Service Level management…).My main functions are:Responsible for the financial planning and reporting of the dept. (Budget, forecast, actual Follow- up, leasing, renting, amortization...)Elaborate/improve services.

Brussels Area, Belgium

M-team is managing the ICT development & Infrastructure for some Belgian Health Insurance Companies (about 30 as Euromut, Partena, Securex...)Main Functions:Select & Implement ITSM processes & tooling (Incident, Asset, Financial, Change management... Remedy, Genesys call center..)Elaborate & Manage new Product & Services as Server Hosting; DB Hosting.

Responsible for the processes, the procedures, the communication and the systems of the BASE own Shops (the BASE Shops handle not only sales but telecom operator services too)To inform Shops about the changes (New procedures, Products, Services, Promotions, and how to handle...) and the market news (Competitors, New technologies, Product & Services.

Responsible for a point of Sales, my main tasks were to lead a Sales team, to manage the stock and to process customer complaints.Our turnover was mainly based on ICT equipment sales.It was sometimes the first sales increase rate (on 90 stores in Belgium) We were the first for GSM activation in the region during the last year I managed it.

Responsible of the sales of computer solutions (hard + software) to professional customers (mainly SME but also a few corporate customers).

Education record

LAN - TCP/IP @ Technifutur Object Oriented programming UML @ Technofutur 3

Mbti

Pmbok, Advanced Project Management + Financial Aspects

Education record

Advanced Sales Techniques Negotiation Skills Management & Leadership

Bachelor'S Degree, Computer Science

Activities and Societies: Cercle Informatique (CI) - Cercle de philo et Lettres (CPL - rédacteur co-opté)

Maths Spé

Mechanics Engineer - Specialization: Research Dept.

Project Appraisals

Financial Management For Non-Financial Managers