• Executed recruitment and selection processes, and assisted with pre-employment documentation procedures.• Provided training and development for the team and introduced them to the Kotak Mahindra product range.• Provided assistance to monitor sales on a daily basis to achieve sales targets.• Conducted performance reviews and managerial assistance.• Prepared daily target versus individual achievement reports.

• Approached customers and offered information and advice on Lebra’s products• Responded to customer complaints and requests within set deadlines.• Identified potential customers and prospect segments. • Monitored and prepared sales reports for the manager.

• Screened incoming resumes and sorted them into relevant spreadsheets.• Prepared reports, drafted policies and procedures relating to employment processes. • Coordinated with candidates regarding interview processes.• Assisted with department administration and planning. • Tracked progress, deadlines and prioritised ongoing projects for the team.

• Assisted with posting job openings, reviewing resumes, conducting telephone interviews.• Was exposed to recruitment policies, laws and regulations.• Conducted research, compiled and analysed data for all administrative tasks.• Assisted with documentations using Microsoft Word, Excel and PowerPoint tools. • Proofread HR documents such as audits, marketing adverts and handbooks.