With a robust background in Mechanical Engineering, I bring over 12 years of specialized experience in the MEWPs (Mobile Elevating Work Platforms) technical and training field. Currently serving as an After Sales & Technical Engineer/Supervisor at Dingli Middle East LLC, I have honed my skills in supporting/managing technical teams and ensuring optimal customer satisfaction.Career Highlights:Previously held positions as Technical & Training Manager, IPAF & PASMA Senior Instructor, and Service Engineer, etc.Managed fleets ranging from 250 to 500 machines from various manufacturers in my role as Technical & Training Manager/In-charge across different employers. Led a team of technicians to oversee service departments efficiently and maintain high standards of performance.Skills & Expertise:Proficient in leading and managing technical teams.Extensive experience in customer service and technical training.Strong background in MEWPs technical support and fleet management.Passionate about leveraging my technical acumen and leadership skills to drive excellence in after-sales service and technical support.