Responsible for confirming or canceling orders, andobtaining details of customer complaints.Maintain working relationships with clients to update onthe new guidelines.Follow up customers and their complaints; ensuring thatcustomer’s requests are attended to accordingly.Process orders, applications, and forms.Network with various departments and groups that areinvolved in customer support, orders, and processing.

Discussed sales strategy with marketing team andsenior sales team.Met with potential clients at conferences andconventions.Promoting products to an audience of both existing andpotential customers.Meet with potential clients to determine their needs.Collect and analyze information and prepare data andsales reports.Build and maintain professional networks with clientsand prospectsSuccessfully acheived and exceeded sales target

Managed day to day retail operations.Processed customer payments and refunds through digital system.Purchasing new stock, keeping new designs up to dateAcheived and exceed sales target

BPO