Yvette M. Email & Phone Number

Bengaluru , Karnataka , In

My Commission Expires 07-07-2026

Stamford , Ct, Us

Boca Raton, Florida, Us

• Manage client relations, staff, customer service, training, coaching, reporting • Leads customer satisfaction programs & relative initiatives such as Net Promoter Score (NPS)• Proactively grows business through client/customer centric programs, such as Office Depot Inc. Rewards programs and local marketing plays (loyalty signups, mobile app downloads, etc.)• Drive sales up, coordinating in-store events to increase traffic and client customer retention• Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits• Obtains a Sales Leader certification and other position specific certifications as required. Completed all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker’s Compensation, wage and hour, I-9 compliance and other legal requirements.

Kansas City, Missouri, Us

• Managed Client Relations, Staff, Processing and Onboarding • Managed clients’ accounts on a regular basis to ensure retention and customer satisfaction while upselling new products and services and maintaining client’s driver /equipment files to ensure DOT compliance• Administrated the entire company’s renewal contracts and negations• Improved operational efficiency and developed new processes to increase productivity• Managed Federal FMCSA and PHMSA (DOT & Non-DOT) Drug Consortium Programs• Trained new customers and new employees on DOT /OSHA Compliance Software • Worked with VP of Operations on IT Project Management and process improvements• Updated Salesforce and other required systems to maintain records of client issues and concerns

Overland Park, Kansas, Us

• Supporting the VP of Prepaid Sales Operations and 8 Directors (Division of Sales Operations, Sales Channels, Marketing, and Brand)• Managing Vice President and Directors’ calendars, expense reporting, Adhoc projects & requests which includes: managing distribution list, org. fleet management, scheduling events /planning /payments, onboarding & term checklists, shipping packages, badge increase and decrease building access, iPad and laptop distribution, corporate card setups /forms, supporting lead in real estate moves, etc.

Overland Park, Kansas, Us

- Managing building badge access, vendor site visits, real estate management of building space- Providing comprehensive and proactive support for partnership's senior leadership teams, and also acting on their behalf for multiple levels of administrative matters with a high level of professionalism and confidentiality- Assembling and analyzing information, preparing reports, manuals, agendas, correspondences, memoranda's, and coordinating activities across departments and vendors

Monroe, Louisiana, Us

• SKILLS:• MS Word 2013 (Adv.)• MS PowerPoint 2013 (Adv.)• MS Excel 2013 (Adv.)• MS Outlook 2013 (Adv.)• Expense Reporting• SalesForce• DocuSign• Social Media Networking, Marketing, Awareness• Office Management• Teambuilding & Supervision• Payroll / SAP / Concur Expense Reporting• Meeting & Event Planning• Accts Payable/Receivable • Report & Document Preparation• Spreadsheet & Database Creation• Contracts• Provides comprehensive and pro-active support for the Area Vice President and Management team, and acts on their behalf for multiple levels of administrative matters with a high level of professionalism and confidentiality• Involves work of a confidential nature and require extensive knowledge of department, business unit and company practices, policies, programs and product lines• Assembles and analyzes information, prepares reports, manuals, agendas, correspondences and memoranda and coordinates activities across departments• Executive-level administrative responsibilities including but not limited to: calendar management; scheduling of meetings; presentations; travel arrangements; project management; and other administrative/managerial duties• Prepare expense reports to ensure accuracy of all account codes for correct payment of expenses

Paris, Fr

• KC Branch - FAA (Federal Aviation Administration) Representative• KC, St. Louis, and Omaha Branch Operations Administrative Support• Design MS Powerpoint presentations, flyers, organizational charts, MS Excel spreadsheet reports, MS Word correspondence, formatting resumes and forms• New assignment setups/maintenance for consultants and clients• Time Reporting issues, Resolving and Researching escalated client billing issues• Process vendor invoices• Follow-up on applicants background checks / drug testing• Managing staffing system records• Running consultant specific list reports• Weekly Payroll Registries / Kansas City , Omaha, and St. Louis Branches• Compile Random Compliance Audit Documents• Prepare Customer Appreciation Events invitations, food, and planning• Design sales training presentations• Tracked New Hires and Termed Employees Records• Process Wage Increases• Process Out of Cycle Payroll Checks• Perform Technical Equipment and Computer Setups / Troubleshooting

Pullach, Munich, De

Dallas, Tx, Us

Bachelor Of Arts Degree, Dual Major: Business Administration & Organizational Leadership

Associate Of Arts (Aa), Business Administration And Management, General