Aqeel Javed Email & Phone Number

Lahore District, Punjab, Pakistan

Lahore, Pakistan

● Proficiently managing the Tier 2, Tier 3 operations for trouble free and well-ordered streaming solutions through logging systems like Elastic search, Splunk & Slack. Managing the systems and cloud networks through automated tools like New Relic, Icinga, Nagios, RTG & Cedexis; managing the Amazon AWS services (VPC Peering, Firewall, EC2, S3 & EBS Storages).● Skillfully managing and tracking the video analytics for broadcasting by Youbora (playback errors, plays per sec, in stream failures). Managing the client’s data through Salesforce and handling the micro service through Mesos with important stakeholder like Gigya, Tract, SMS Gateways, Firebase & Aspera Cloud.● Efficiently administering the billing services of telecom operators like Visa, Etisalat, Orange, STC, Jazz and Telenor. Installing, configuring and maintaining data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system).

Lahore, Pakistan

● Expertly supported the IT operations and team in head office, regional offices, UAE and Bangladesh office. Supported the network infrastructure including Cisco (2950, 2960, 4900), Mikrotik (RB700), Juniper Srx (30x) & Ruckus AP (R710/R1200).● Adeptly oversaw the network support including Switching (Vlan, VTP, STP, EC, HSRP Port Securities), Routing (Static, OSPF, IP Tunneling, VPN, IOS upgrade) and Failover multiple ISP’s (Mikrotik) and Load Balancing (Mangle, NAT).● Periodically secured the users & data by managing the Microsoft Windows Server (2008/2012/2016) with domain controller, child domains, group polices & securities, user rights and space quota management. Managed the Kaspersky Security solution for known and unknown security threats like Ransomware, Trojans and Worms.● Actively managed the different roles like DHCP Pools, DNS, FTP servers, Print Services, Windows Licenses, IIS and WSUS for windows latest day to day updates; managed call center with more than 70-nodes.Major Achievements & Projects:● Successfully installed the Juniper Srx (300 & 345) firewalls in head office and remote offices by replacing the freeware firewall solution with key features like VPN, Virtual Routes, MAC filters, UAC, IPS/IDS, APP control, UTM and Anti-Spam● Designed and brought in operation 5 new regional offices along with Lahore office with 500-Nodes● Developed multi-vendor relations and saved Rs.4-million through procurement● Designed more than 800+ nodes at new office of Zameen Media (Pvt.) Limited, Lahore

Lahore

● Excellently managed IT operations having budget of more than 10-million, along with 24x7 IT technical support including POS, power solution and driver through systems; network & CCTV installation in 45- restaurants, call center, data center and regional offices. Audited systems and assessed their outcomes.● Skillfully designed the new IT infrastructure with MPLS & Layer-3, driver through technologies, CCTV and power backup solutions in 20-new outlets of region. Installed the latest hardware by replacing the Pentium-V machines; managed Network switches, Cisco Routers and CCTV solutions. Arranged the new SLA’s for POS, UPS, ISP and CCTV support.● Effectually managed NMS (Solar Wind) for live monitoring of all branches and CCTV systems. Installed Microsoft Windows Active Directory, group polices with key roles, DHCP, WSUS, FTP and VPN services for branches’ connectivity over internet.● Managed MPLS, VLANs, Static Routing, OSPF, IP Tunnels, IP Sla, load balancing and failover by introducing routers in branch. Supported day to day database operations including new menus, new deals, pricing, inventory, DB backups, DB recoveries and users’ permissions. Designed and shifted new office and data center with 100+ nodes and managed the appraisal, performance evaluations and trainings of IT teams.Major Achievements & Projects:● Successfully migrated KFC-call center’s voice and data traffic at Ufone’s call center with minimum downtime● Successfully shifted ten years’ customer data to newly developed CRM ● Successfully launched the home delivery application & website with advanced customized features including integration with ERP, new order buzzles, delayed order indicators and detailed branch audit reports● Successfully deployed Restaurant Integration Management Solution of Punjab Revenue Authority in KFC for online sales tax collection● Efficaciously designed and deployed new IT infrastructure (LAN/CCTV/NCR POS Machines) in twenty new KFC sites

Lahore, Pakistan

Islamabad-Pakistan

Gujranwala, Pakistan

Gujranwala, Pakistan

Gujranwala, Pakistan

M.B.A, Finance, General

Activities and Societies: Cricket MBA Executive

M.S, Computer Sciences

Activities and Societies: Debate Team Master in Computer Science