Product Owner | Business Analyst | Product Manager
CurrentAs a Management Consultant filled roles such as Product Owner, Business Analyst, Product Manager - developing enterprise solutions using Agile methodologies, SDLC, TOGAF, Business Process and Service Design.Key Skills in Use: Product Ownership; Service Design; Backlog management; Business Analysis; SAFe; Facilitation; Requirements Management; Quality Assurance; Business Process Management; KPI/OKR Development; Use Case, User Story refinement; Project Management; Communications; Stakeholder & Collaboration Management; Business Architecture; Migration StrategyKey Projects:★ Partnerships and propositions (2022-present) Product owner with key focus on enabling digital innovation within informal sector and cashless economies. B2B marketplace pilot, Payments integration, Document Repository. Rapid delivery of experimentation initiatives; discovery, design and execution with speed through partnerships★ Online Collections (2019-2022) Product Owner and Lead Business Analyst, delivery of a digital online collections platform for EFT, NAEDOs and DebiCheck, Migration of 14000 clients, Change strategy, Backlog ownership, Service integration.★ Billing, Customer, Payment Solutions (2015-2019) Strategy analysis, product vision, requirements management and alignment tech Vendors and business stakeholders in an Agile environment for development of a new digital & customer platform for EBPP (bill payments). Additionally, 1) oversaw the development of a new credit card payments gateway – the introduction of a new service for processing online card transactions); and 2) served as Business Analyst in the design of a payment verification mechanism to improve payments allocation for corporate clients.★ Notes: Built a 'take-charge' reputation - establishing clear project strategies, overcoming customer issues, resolving conflict. Additionally have pioneered new technologies, methods and frameworks, developing the BA discipline within the EON Centre of Excellence.