Talented veteran with more than 25 years of dynamic experience and fast track progressive growth into senior-level operations management capacities within the insurance collections arena. Concentrated areas of expertise include Property & Casualty - authoring SOP and SOWs for the management of Servicing Carriers Requirements and for Healthcare - authoring SOP and SOWs as a contracted provider of services to the Centers for Medicare and Medicaid Services (CMS)Demonstrated success in startup, early stage, high growth, sustained and restructuring phases driving profitable growth in competitive markets. Diverse, proven track record in all areas of Accounts Receivable Management (ARM) and debt acquisition from sourcing and securing debt/portfolios, as well as leading collections. Innovative leader with proven abilities in identifying and managing business solutions with direct impact on bottom and top line revenues through efficiency, business intelligence, decision management modeling and leveraging previous contracts to drive business. Proficient in recognizing operational components in need of enhancement; succeed in expeditiously evaluating all plausible options and implementing results-oriented solutions. Consistently achieve positive results in instituting procedures to drive efficiency, cost containment, compliance, quality and profitability; highly-skilled in regulatory compliance, risk management, forecasting and process re-engineering.
Listed skills include Process Improvement, Leadership, Management, Executive Management, and 46 others.