• Developed and implemented strategic marketing and communications plans to promote the EDEN brand to funders, donors, property owners, civic leaders, clients in need, and the community at large via the organization’s website, eNewsletters, social media platforms, various print materials, and events. • Increased awareness of EDEN’s impact on the community, as demonstrated by the greater numbers of donors, event sponsors and attendees, and social media outreach each year. • Managed EDEN’s internal communications. Achieved increased awareness of the agency’s major initiatives, greater engagement in employee activities, and pride in each person’s role in achieving the agency’s mission. • Oversaw the organization’s volunteer program through various partnerships, which resulted in hundreds of hours of work on critical projects while increasing awareness of EDEN’s mission. • Increased clarity and audience understanding of messaging by rewriting / redesigning EDEN communication materials.• Implemented stringent donation tracking to accurately measure the agency’s fundraising efforts. Expanded financial support from the private sector via individual giving (~400% increase in number of donors in 2023 vs. 2019 / ~350% increase in amount raised in 2023 vs. 2019) and corporate giving (~575% in number of donors in 2023 vs. 2019 / ~2800% increase in amount raised in 2023 vs. 2019).• Planned and coordinated EDEN’s fundraising events, such as EDEN’s 30th Anniversary Garden Party and EDEN’s Homecoming 2023 - each of which raised $90K+ in sponsorships, raffle proceeds, donations, and ticket sales, a 40% increase from events held before personal tenure. • Collaborated with senior management team to spearhead an online system that processed participant assistance applications, which resulted in a consistent, non-biased evaluation of applications and equitable distribution of funds; program reports based on a single data source can now be created and distributed within 5 minutes.

A professional consulting firm that delivered back office support, financial systems, websites, databases, outreach materials, training, event planning, and productivity analysis to 100+ client organizations, including nonprofits, corporations, associations, universities, and healthcare agencies. (www.jacqconnect.us)Key Accomplishments:• Designed, developed, and maintained websites for 30+ long-term clients. • Developed database management systems to 10+ clients to organize and retrieve data with push‐of‐a‐button reports. Provided follow-up technical support as needed. • Established financial systems and process improvement plans for 25+ small nonprofit clients and trained their staff on financial policies and procedures; provided online technical support as needed.• Directed back‐office operations, including financials and bookkeeping, for 3 state/regional associations.• Provided training and technical support to hundreds of nonprofit staff throughout Ohio.

Project Connect enabled nonprofits throughout Ohio to better serve their mission by building technology capacity and improve the use of technology and connectivity in business operations, service delivery, and communications. By focusing on providing underlying infrastructure and capacity building, Project Connect’s programs improve mission fulfillment so that the stronger, more capable nonprofits can serve more clients.* Implemented innovative programming to help nonprofits use technology effectively: remote network services, remote technical assistance, online and classroom training, and more. Program reached more 1,500 nonprofit staff and volunteers throughout Ohio.