Zubair B.

Zubair B. Email and Phone Number

AI, Tech and Cyber Transformation Partner for Aviation and Digital Media @ Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique
England, United Kingdom
Zubair B.'s Location
Hounslow, England, United Kingdom, United Kingdom
Zubair B.'s Contact Details

Zubair B. personal email

About Zubair B.

Dubai Airports, NEOM, Emirates Group, Etihad Airways, British Airways, British Petroleum, British Gas, Sky Group, IBM, HCL and Huawei are some of the leading brands, global tech providers and connectivity vendors to benefit from Zubair's knowledge of technology best practice and delivery expertise. Zubair's track record of successfully managing complex digital and infrastructure programmes across a spectrum of technologies familiarises him with the inherent risks and issues associated with business and digital transformation. With the aptitude necessary to build and deploy effective digital strategies he can steer strategic and collaborative digital transformation initiatives while remaining cognizant of ROI, risk, cybersecurity and sustainability posture. In addition to contributing to IATA and ACI's flagship 'NEXTT' programme, exploring new experience travel technologies, Zubair has led delivery of smart and innovative airport, airline and baggage use cases for improved flight, passenger bag processing and cybersecurity, ultimately achieving the desired levels of ROI and impact on corporate metrics; experience, throughput, operational efficiency, security and profitability, Zubair's near-full stack technology knowledge provides him with a holistic understanding of the ways in which infrastructure, platform and software are unlocking new data-driven insights and dimensions to support prescriptive decision making across the business. It has also allowed him to harness technologies such as AI, Big Data, 5G, IoT, Video and Digital Power to refactor products, modernize to Cloud, SaaS and AI-enabled service models, and improve telco and enterprise operations. His experience of both vendor and client-side management is augmented with an awareness of US, European, Indian and Chinese technology standards, capabilities and culture. Responding to more complex business challenges, Zubair has assumed hybrid consultant roles as a business technology partner to accelerate business and technology initiatives where risks outnumber contingencies, and an effective mitigation strategy is required. Speaking at Aviation and Technology events, Zubair advises industry focused working groups and government smart city boards on digital adoption, broadband and wireless connectivity, cybersecurity, network access control / Third Party Access, AI product development, and sustainable innovation. Read more about his recent achievements and what drives him below.

Zubair B.'s Current Company Details
Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique

Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique

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AI, Tech and Cyber Transformation Partner for Aviation and Digital Media
England, United Kingdom
Employees:
3
Zubair B. Work Experience Details
  • Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique
    Ai, Tech And Cyber Transformation Partner For Aviation And Digital Media
    Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique
    England, United Kingdom
  • Sky
    Cyber Security Advisor- Network Access Control & Third Party Access Infrastructure
    Sky Apr 2024 - Present
    Middlesex, England, Gb
    A Cyber top 3 commitment to Comcast Board- Planning and execution of strategic cybersecurity and digital tech infrastructure initiatives for a modern zero trust approach to secure and federate third party access(TPA) to and authentication with SKY's corporate network of platforms and applications hosted on premise and on cloud. Liaising with Business, Application and Service owners to discover, catalogue and audit existing third party access requirements and solution eligibility criteria to support transition away from traditional infrastructure such as S2S-VPN tunnels to more modern, secure and authenticated least privilege access methods such as MS Azure Entra App Proxy B2B/B2C, CyberArk, Citrix/VDI, APIs, AWS S3 and SFTP. Supporting security architecture with development of MFA third party access patterns and group-wide process/standards revision in conjunction with Enterprise/Telco Network teams, Governance, Risk & Compliance, Group Supplier Security and Vendor Management. Cataloguing data/use cases and compliance for TPA audits across enterprise and telco environment, evaluating TPA capabilities, introducing policy compliance, configuring Configuration Item (CI) on CMDB/ServiceNow and delivering TPA lifecycle management processes to implement controls, reduce attack surface and ultimately enhance Network Access Control across the group (UK, DE and IT).Sky Group Limited is a British digital media and telecommunications subsidiary of Comcast, a US Media & Technology conglomerate.
  • Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique
    Ai, Tech & Cyber Transformation Partner For Aviation & Digital Media
    Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique May 2023 - Present
    Supporting delivery of strategic digital technology, AI and cybersecurity solutions programme to modernise, federate and secure remote, wired and cloud tenant access to corporate network of platforms, services and applications on premise and on cloud.
  • Huawei Cloud Middle East
    Senior Manager, Smart Airport & Airlines - Middle East Region
    Huawei Cloud Middle East 2020 - Apr 2023
    Al Sufouh Second, Dubai, Ae
    Led the provisioning of Huawei's digital transformation consulting practice offering a combination of industry specific best-in-class ICT, 5G, Cloud and AI products, services and solutions for government authorities and private enterprises. Devised digital strategies, standards, blueprints and roadmaps to accelerate digital transformation of airports, airlines, cities and governments. leveraging latest infrastructure, broadband (LTe/5G), IP/IoT connectivity, AI (ML/NLP), cybersecurity & cloud (Hybrid, Edge, Device) to develop digital services for seamless customer experiences, efficient operations and greater sustainability.Developed digital airport partner ecosystem and proven smart travel solutions in live operation and realizing benefits at world’s first batch of 5G and AI-enabled smart airports; Shenzhen Bao & Beijing Daxing. Innovation includes map-based biometric navigation for seamless tracking of passenger journey, smart FIDS/ last call, Airport Operations Centre for situational awareness, and a range of scenario-based flight management solutions for AI enabled AGL, turnaround and stand allocation. Consulting on ADAS, C-V2X, panoramic surveillance and resource allocation. Sharing of Huawei’s ICT capabilities; research-grade AI development platform, Big Data, NB-IoT, Integrated Communications platform (data+voice+video), Hybrid Cloud, on premise data centres, AI-enabled cameras, terminals, wearables. Consulting on LTE, WiFI-6 and optical networks to provide unprecedented levels of situational awareness, cognitive intelligence, autonomy, latency, speed, efficiency, resilience and sustainability- hallmarks of a smart digital platform. Collaboration with governments, telecom operators, enterprises, travel distributors and industry partners such as ITS, IATA, UIC and other regulatory bodies for infrastructure, technology and connectivity to effectively support customers throughout their digital journey from consulting to benefit realisation.
  • Huawei Technologies
    Senior Manager, Smart Airport & Airline Solutions - Weu, Cee And Nordics Region
    Huawei Technologies 2018 - 2020
    Shenzhen, Guangdong, Cn
    Led Huawei's Aviation business in Europe sharing strategic ICT and digital transformation consulting with Airport and Airline CxOs demonstrating how digital roadmaps and references of how fertile, scalable and resilient infrastructure is powering a digital platform to develop intelligent and innovative use cases and smart services for airlines and airports in China. As IATA Strategic partner, actively contributed to IATA and ACI’s flagship programme, NEXTT, where I successfully lobbied IATA and ACI to consider technology as an enabler rather than a support function, using the successful digital transformation cases of airports and airlines in China. Succeeded in contributing the first chapter on technology in Airport Development Reference Manual(ADRM). Assisted Airports, ATCs and Airlines such as Heathrow, Munich Airport, Finnair and Turkish Airlines with their digital infrastructure roadmaps, accompanied them to experience digital use cases and innovation in key areas of passenger and user experience, operational performance, capacity planning and revenue generation. Promoted the manner in which WiFi6, fibre, cloud, networks, BigData, AI, 5G and IoT are being leveraged by airports and airlines to make the passenger journey more frictionless, transform Airfield and terminal operations, and orchestrate seamless services through AI-enabled video, voice, and data. Shared insights on design and solution architecture of innovative smart passenger and operational services enabled by digital infrastructure such as IP networks, data transmission, Big Data, Cloud and AI-enabled video analytics include retail, biometric passenger journey, smart FIDS and smart Last Call. Similarly new age connectivity such as WiFi-6, optical fibre and 5G will provide the ultra-reliable low latency, high bandwidth and connection density necessary for mobile algorithms, autonomous operations and an intelligent digital twin to visualise situational awareness.
  • Rapiscan Systems
    Senior Programme Manager, Ai-Enablement For Aviation Security
    Rapiscan Systems 2017 - 2018
    Torrance, Ca, Us
    Driven by the passenger and baggage throughput conundrum faced by airports and airlines at the security screening checkpoint, this role entrusted by Rapiscan, an Airport baggage and passenger screening vendor, allowed me to take the lead with applying the latest AI techniques to digitise baggage security and operations, a facet of the customer journey riddled with technical bottlenecks, manual effort and integration challenges, while striving to meet challenging baggage throughput targets and security standards. With its unique stationary gantry design and belt speed of 0.5m/s, the RTT110 solution produced industry leading high-resolution full volumetric 3D images at high speed, resulting in unrivalled levels of airport bag and parcel autonomy, throughput and safety combining to improve the performance of baggage, airline, airport and security operations, ultimately improving On-Time Departures times and the passenger experience.Development and delivery of AI-enabled digital imaging space. Execution of Customer Roadmap for Security infrastructure, Information and Operational Technology. Managing architects, engineers, IT teams and third-party contractors to design, deliver and integrate secure state-of-the-art operational image and screening technology for Airport and Parcel clients to increase their baggage and passenger throughput. Led AI development and engineering teams to train, deploy, integrate and redefine hardware and software to intelligently detect explosive threats and dangerous goods using Machine Learning code and algorithms.
  • Dubai Airports
    Master Planning Consultant For Al Makhtoum Int'L Airport Infrastructure Phase
    Dubai Airports 2016 - 2017
    Dubai, Ae
    Phase 1 of the Master Programme for Al Maktoum International Airport capacity relief to Dubai International by expanding its passenger terminal building located at Dubai World Central to accommodate five times as many passengers as it does today; 26 million passengers by 2018 in time to facilitate the Dubai Vision 2021 (https://www.vision2021.ae/en) Liaised with Infrastructure PMs, internal and external stakeholders to develop the 700+ line master programme schedule on MS Project for the entire scope of Phase 1 work encompassing both the infrastructure delivery, IT and operational readiness work streams. Scope of work breakdown structure and schedule included all requirements, design, development and activities for delivery of airport lounges, baggage handling systems, commercial areas, access roads, car parks, aircraft stands, gates, airfield aprons, Ground Services Equipment (GSE), and critical support facilities including but not limited to staff offices, catering facility, fire station, Dubai Duty Free and custom warehouses. Assisted with development and presentation of the Dubai Airports Strategic Plan for communication to the Executive Leadership Team encompassing strategy for delivering corporate KPIs/metrics on Profitability, Customer experience and Throughput.
  • Emirates Airline
    Business Change Manager, Ecommerce & Sales- Pss Transformation
    Emirates Airline 2014 - 2016
    Dubai, Ae
    Recalled by EK to lead workstream with senior business management teams and stakeholders (Finance, Global Sales, E-Commerce, GDS/Distribution, Revenue Management, Reservations, and IT) to form PMO governance, programme and stakeholder strategy, resource planning and delivery model for transformation of strategic portfolio of commercial and omnichannel initiatives using EG-IT development capabilities and preferred IT suppliers. Liaised with EG-IT to deliver a series of revenue-generating operational and customer-centric digital services embedded seamlessly into the customer journey to enhance the customers experience and upsell using a combination of omnichannel strategies. As such, these included but were not limited to fare-branding (open jaw and multi city flights), and packaging of ancillary services such as seat, priority check in, boarding, and chauffeur. Adoption of NDC capability to support Distribution Strategy and Direct Sales by showcasing rich content for on-board services like Wi-Fi, food, legroom, entertainment along with ancillaries such as lounge, fast track and chauffeur. Responsible for formalisation, planning and execution of projects to realise improved booking conversion, incremental revenue, customer experience, cost saving and compliance. Includes determination of project value, approach, governance, schedule, budget/cost, resourcing, and benefit realisation.
  • Etihad Airways
    Manager Data Migration & Project Delivery- Pss Transformation
    Etihad Airways 2012 - 2014
    Abu Dhabi, Abu Dhabi, Ae
    Etihad's PSS transformation journey from Amadeus to Sabre, AKA the 'Big Switch'PSS Phase 1- Successfully led the planning, execution and testing of Etihad Airway’s PSS Data Migration, a critical part of the airline’s PSS systems transition from Amadeus to Sabre. Assumed accountability for the mapping, extract, transformation, migration and reconciliation of Airline's entire Reservation, Loyalty, DCS, Inventory, E-commerce and Finance data from Amadeus to Sabre.Hosted data and infrastructure requirement workshops to develop transition strategy and playbook with PSS domains (Reservations, Sales, Departure Control Systems, Global Contact Centre) and external suppliers. Responsible for managing the resolution of data integrity issues with airline data (PNR, E-ticket/VCR and EMDs). Led EY IT & Infrastructure team to develop migration support Etihad Data Warehouse, MIS, Business Objects and SQL Server.PSS Phase 2 – Supported Loyalty VP by leading several loyalty accrual and redemption initiatives to deliver increments of Digital functionality for operational processes to develop and ultimately enhance the Etihad Guest experience. Led CRM Fraud Prevention, MIS, and development teams to design, develop, test and deliver application solutions to reduce costs arising from unsubstantiated mile claims and abusive practices.Implemented and introduced ‘Etihad Miles’ as a form of currency for direct sales channels; website and Global Contact Centre application.Managed portfolio of regulatory and strategic projects on behalf of IT Delivery in the Sales, Reservations, and Loyalty space. Liaised with Loyalty, E-Commerce and Contact Centre teams to develop business cases, validate requirements, design and manage delivery of data enhancements to align CRM revenue channels with Etihad policy, IATA & CAA guidelines and homeland legislation governing global routes and outstations.
  • Emirates Airline
    Strategic It Sourcing - Business Intelligence- Route Profitability & Airline Finance
    Emirates Airline 2011 - 2012
    Dubai, Ae
    Route Profitability BI- Upon order of A380s, led the requirements analysis and design of a new route profitability system based on POWER BI and an Online Analytical Processing tool to support senior leadership team’s decision-making process by modelling flight allocation scenarios between aircraft and route to evaluate the impact of scenarios on profitability and the performance of the airline's rapidly expanding fleet and network. Liaised with Management Accounting team and G&L team to effectively use Green sheets and GL financials to chart all airline’s DoCs, FCs and Revenue data to station and flight leg-level dimensions, to develop operational data (BI) for reconciliation and evaluation of weekly forecasts of fleet and route profitability at granular level of station, route and leg. Revenue Accounts- Supported DSVP Finance and Revenue Accounts team with RFI, PoCs, vendor evaluation and selection process for bank acquirers (NBAD, Deutsche, WorldPay, Citibank, Network International) to provide competitive card acquiring, interchange, billing and settlement services for EK sales revenue from global Emirates and DNATA web storefronts, call centres and agencies. Evaluated merchandisers on technical performance, PCI DSS and Digital IT best practice standards.Accounts Payable- Completed requirements and vendor and package evaluation strategy and solution definition for Suppliers Portal ‘Authorities Manual’ project, an initiative to consolidate scanning, indexing and approval of Outstation and Head Office invoices using Kofax's market leading DMS software to utilise digital Optical Character Recognition and Sharepoint workflow automating indexing and expediting approval process for priority payments. Configured 'approval' workflows to interface with ERP system to register invoices, validate the input against Oracle's master library for automatic reconciliation of the suppliers invoice rates with those listed for them in Oracle's Purchasing module.
  • Bg Group
    Bg Global It Project Manager / Migration Lead
    Bg Group Jul 2011 - Dec 2011
    Global IT - Engaged globally with BG business units, application, infrastructure, and vendor teams to plan and migrate BG application databases (SQL Server and Oracle) to a centralised, consolidated and resilient 'Next Generation' platform and new data centre for BG-Group in line with industry leading best practice. Led planning and transition of all commercial and operational application and database data on to a standardized, resilient and cost effective ‘Next Generation’ Cluster/RAC platform with Oracle v12 and SQL Server.Engaged with BG deaprtmengts across enterprise, application and supplier teams such IBM, SAP, Accenture, Oracle, Microsoft, DBA, and Citrix teams to define, plan and execute migration approaches, downtime and testing strategy of each operational application targeted for data migration. Liaised with Accenture, IBM and third party suppliers such as Schlumberger, PeakDrilling, ATM and SAP to analyse feasibility of upgrade and plan for migration strategy and acceptance testing. Assisted BG Legal and Security with assurance to ensure suppliers such as Schlumberger, Petrotech, EMC, SAP, SunGard, and Wirpro were in readiness to provide their contracted level of service to support the migration of their applications to the new BG platform. Captured requirements from each business area and their software vendors to manage and progress the change requests in the regional and global CABs as part of the planning and scheduling phase. Then led the implementation and cutover effort between the database migration teams and global application support teams for a timely delivery resulting in performance improvements and server decommissions to reduce license costs.
  • British Petroleum (Bp)
    Cloud Hybrid Ba/Pm
    British Petroleum (Bp) Jan 2011 - Jun 2011
    London, England, Gb
    Responsible for transitioning BP Shipping's manual decision making algorithms for their Environmental Management System from legacy systems to automated web based CMS and implementing HSSE initiatives in the aftermath of the Gulf Of Mexico incident. Transforming BP's Global Learning Operations away from traditional manual media and storage to Amazon CLOUD and web-based workflows. Designing and delivering business critical web-based CMS databases and web software development projects for BP Shipping and BP HSSE on behalf of C-MG, an international consultancy.Documented and delivered statement of requirements and functional specification to transition BP’s HR Global Learning Operations, Pensions, Shipping and HSSE data and processes away from a series of complex and ‘expensive to maintain’ legacy platforms to web-based content management (CMS) workflows on CLOUD with relational database functionality to:- improve data structure, security and integrity of product- extend product access to global and remote location for BP users/partners- enhance BP's Business Intelligence (BI) capabilities to include geographical and demographical trends, and staff/supplier behaviour across BP courses, regions, locations, venues and training courses.
  • Sas Intellect
    Business Analyst & Project Manager
    Sas Intellect 2010 - Dec 2010
    • CAPEX Scope: $20 Billion book of unsecured ($6million) / secured loans ($14million) • Business Case creation including tactical and strategic objectives, programme/project scope, financials and cost benefit analysis • Delivered metrics reports / Streamlined reporting function• Monitoring of Application scorecards (accept rates / decline rates) • Led Business process analysis of interfacing systems using MS Visio to create data flow diagrams of ‘As-Is’ and ‘To-Be’ processes. Developing Use Case components and diagrams(UML) promoting Agile approach • Analysis of arrears to improve collections strategy• Used Experian Retro information for data modelling purposes. Used Experian Delphi Scores to model customer base/Segment database and migrate to data warehouse to enhance reporting and selection criteria for marketing campaigns• Set up daily data analysis and adhoc reporting using SQL • Data Modelling techniques - Regression analysis / Retention analysis / Risk Model / Marketing Model • Provided frequent status reports to members on steering committee of projects portfolio.• Produced detailed documentation covering the strategy, testing, implementation, and risk.Key Achievements: Successfully developed and implemented an automated solution which allowed banking client to quantify risk exposure of loans. Provided valuable insight on key areas of profitability and risk exposure.
  • Equiniti
    Operations Projects Manager
    Equiniti Dec 2008 - Jul 2009
    London, Gb
    Recalled by Directors at Equiniti (previously Xafinity Paymaster) to project manage 2008/09 Year End Payroll and Defined Benefit Pension Increase projects across Xafinity Paymaster's Public and Private sector client base including NHS and Army Schemes. Concurrently managed two other high priority projects; Department for Work and Pensions(DWP) EDI compliance and National Health Service (NHS) solution proposal bid, solution design and implementation. All projects delivered successfully.
  • Hcl Technologies
    Transformation Project Manager - Bpo, It & Automation
    Hcl Technologies Mar 2008 - Jun 2008
    Noida, Uttar Pradesh, In
    Successfully designed and implemented a back office capability in Noida and Chennai on behalf of HCL Technologies to handle non customer and non client facing aspects of service provision. Developed an operating model for pension administration processes which introduced lean workflow processes integrating on and off shore locations, administration teams and interfacing departments. Built in governing SLAs and reporting capabilities to quantify operational performances and demonstrate benefit realisation.
  • Aon Hewitt
    Senior Business Analyst
    Aon Hewitt 2007 - 2008
    London, Gb
    Co ordinated Pension Scheme transition projects for Hewitt's portfolio of private sector clients from legacy platforms to target operating platforms using GAP analysis, BPR, scripting, data cleansing, data migration, quality assurance and stakeholder management. Assumed responsibility for full Project lifecycle from inception, requirements gather and design to development, testing and implementation.
  • British Airways
    Business Systems And Implementation Analyst
    British Airways 2000 - 2007
    Middlesex, Gb
    BAU and project-based role responsible for managing data integrity activities, investigating business requirements and issues, documenting functional specifications and proposals, designing solutions, testing, and implementing updates, fixes and enhancements to BA's Pension Workflow & Imaging (EDM) system. Liaising with Actuaries, IFAs, users work streams and management to assess impact of business and regulatory driven changes on Defined Benefit and Money Purchase Pension workflow processes.Led projects to deliver major and mini increments of functional enhancements to BA’s Pension Administration System, ORACLE database in UNIX with Workflow and Imaging front end. Business systems process, Data Integrity and Calculation analysis projects. Full exposure to Systems Development lifecycle from project inception to Solution, Testing, Delivery and Training.Led the requirements, calculation and testing effort for implementation of COTS workflow system after achieving company-sponsored ISEB certification in Business Systems Analysis and Quality Assurance.
  • Ibm Global Services
    It Project Delivery Specialist -'Year 2K'​ Projects
    Ibm Global Services 1998 - 1999
    Armonk, New York, Ny, Us
    PMO- Assist IBM Project Managers with formal IBM guidance in relation to bid and renewal opportunities.Year 2k compliant software and asset implementation projects for IBM's portfolio of outsourced Insurance clients (including Pearl and J&H MMI)

Zubair B. Skills

Financial Services Bpo Medium Business Visio Data Analysis Access Gap Analysis Project Delivery Business Transformation Prince2 Ms Project Business Analysis Solution Design Agile Project Management Senior Stakeholder Management Systems Analysis Quality Assurance Technical Documentation Payroll Services Solution Architecture Stakeholder Management Crm Management Outsourcing Requirements Analysis Business Requirements Data Migration Data Warehousing Software Documentation Testing Erp Analysis Databases Oracle Business Intelligence Microsoft Project Sdlc Change Management Project Management Strategy Consulting Pmo Team Management Project Planning Program Management Business Process It Strategy Pss

Zubair B. Education Details

  • Iseb London -  Business Systems Investigation And Analysis
    Iseb London - Business Systems Investigation And Analysis
    Information Systems Examining Board (Iseb) Of London
  • Iseb Software Testing & Quality Assurance
    Iseb Software Testing & Quality Assurance
    Information Systems Examining Board (Iseb) Of London
  • Nottingham Trent University
    Nottingham Trent University
    Business Information Systems

Frequently Asked Questions about Zubair B.

What company does Zubair B. work for?

Zubair B. works for Goal Seek Digital - Strategic Digital Advisory & Consulting Boutique

What is Zubair B.'s role at the current company?

Zubair B.'s current role is AI, Tech and Cyber Transformation Partner for Aviation and Digital Media.

What is Zubair B.'s email address?

Zubair B.'s email address is zu****@****ail.com

What schools did Zubair B. attend?

Zubair B. attended Iseb London - Business Systems Investigation And Analysis, Iseb Software Testing & Quality Assurance, Nottingham Trent University.

What skills is Zubair B. known for?

Zubair B. has skills like Financial Services, Bpo, Medium Business, Visio, Data Analysis, Access, Gap Analysis, Project Delivery, Business Transformation, Prince2, Ms Project, Business Analysis.

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