• Building customer relationships at all levels and establish rapport with existing and potential customers through regular calls or visits, acting as the first point of contact for assigned customers within Middle East and Africa region.• Understanding customer requirement and provide sound recommendations that satisfy their requirement and expectations.• Collaborating with internal stakeholders to develop applications and/or customization to meet customers’ specifications and promptly resolving any issues.• Creative comprehensive techno-commercial proposals and quotations for customers, skillfully negotiating pricing and contract terms to ensure ensure alignment with both customer and company needs.• Conducting cost-benefit analyses to guide decision-making processes.• Critically reviewing Letters of Intent (LOI) and Purchase Orders (PO) from customers, seeking clarifications when necessary, and ensuring the approval of relevant documents. Proactively addressing any critical issues that may arise during the order execution phase.• Taking charge of the post-purchase relationship with customers, prioritizing customer satisfaction and addressing any concerns or inquiries promptly and effectively.• Staying updated with professional and technical knowledge by attending educational workshops, staying abreast of industry publications, and actively building personal networks.• Overseeing and managing the sales activities and agent network in the assigned territory, driving growth and achieving sales targets.

• Building customer relationships at all levels and establish rapport with existing and potential customers through regular calls or visits, acting as the first point of contact for assigned customers. • Understanding customer requirement and provide sound recommendations that satisfy their requirement and expectations.• Collaborating with internal stakeholders to develop applications and/or customization to meet customers’ specifications and resolve customer issues.• Preparing customer proposals and quotations negotiate pricing and contract terms to meet both customer and company needs.• Reviewing LOI critically & PO received from customer and seek clarification if any. Ensure approval of relevant documents & Resolve critical issues raised during order execution.• Managing the post-purchase relationship with customers and ensure a high level of customer satisfaction.• Managing dealer network and sales related activities in assigned territory.

Results-driven Technical Sales Engineer with a focus on Western region, delivering energy-efficient product solutions for a wide range of process industries.