Handling Business Consulting, Strategy & Planning, Sales, Accounting & HR Business Management at infinzi.

Launched Zephyr Solutions in March 2018 with focus on providing all business requirements under one roof. Also, heading ZAS Kitchen which provides catering & corporates meal to client. Part of Foodzee for providing daily tiffin meal service.

www.zaskitchen.com

1. Client & Vendor Management2. Ensure Customer Satisfaction3. Identify areas of concerns in delivery and find sustainable solution4. Ensure Quality Check performed for each client 5. Tracking timesheet to ensure optimum resource utilization6. Co-ordinate with Sales, Delivery & QC Team to achieve organisations goals.7. Technology advancement

1. Handling a team of Cash Management Specialist for US based Restaurant customer.2. MIS and SLA adherence activities.3. Assure deliverables are delivered on timelines.4. Team Management, Team Performance, Leave Management

1. Understand client requirement with regards to FnA solution and checking the solution mapping with the ERP.2. Hands on complete FnA solution modules like General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting and Reports.3. Solution enhancement by updating solution team on current Industry practices. 4. Managing team of Channel Sales Partners, Coordination with Sales team for winning contracts, Coordination with activation/implementation team, to understand the client requirement.

1. Handling a Team of 10 Team Members and direct reporting to Operation Manager.2. Validate and approve payment proposals (Cash Requirement Report).3. Manage allocation of work to members of the team, back-up and leave/ absenteeism planning, manage individual team members performance, identifying the training needs of the team and ensure nominations.4. Accountable for meeting and prioritising own targets/ deadlines and those of others within agreed standards and procedures.5. Act as a first point of contact for escalation and resolve issues with P2P processes escalated by team.6. Adherence to the Key Performance Indicators (KPIs) agreed with the business in the area of Accuracy, TAT, Productivity and Customer Satisfaction.7. Preparing MIS, Weekly reports, Month Ends reports, Bank Reconciliations as and when needed and requested by the Client.8. Ensure proper documentation for Internal controls and SOX requirements and play active part in the audits and resolve queries from Internal and External Auditors and Quality related audits.

replying to Customers e-mail in Kana and assisting them in solving their issues ensuring customer satisfaction

- Job duties include Data Conversion from PDF to ASCII, MS Word and HTML Output, OCR Conversions using Edgar Docs, Project on Yes Video using Sanction II Software.- Pre-flighting and handling of jobs at an executive level and Quality check of jobs.- Job duties also include Proof Reading of Documents.