Asli Bahar Kilic Email and Phone Number
As a Salesforce Administrator, I strive to leverage my technical expertise and soft skills to drive efficient and seamless operations within the Salesforce ecosystem. With a passion for innovation and a deep understanding of the platform, I excel in delivering customized solutions and optimizing processes to enhance productivity and user experience.My technical proficiency in Salesforce encompasses a wide range of areas, including configuration, customization, and data management. I possess a comprehensive understanding of declarative development, utilizing features such as workflows, process builder, and formula fields to automate business processes and streamline workflows. My expertise also extends to managing user roles and profiles, security settings, and sharing rules to ensure data integrity and confidentiality.Additionally, I possess a strong command of Salesforce's data model and have a proven track record of implementing effective data migration and integration strategies. Leveraging tools such as Data Loader and Salesforce Connect, I seamlessly integrate external systems, ensuring a seamless flow of information and fostering a unified view of data across the organization.In addition to my technical prowess, I am a highly skilled communicator and collaborator. I excel in translating complex technical concepts into user-friendly language, enabling effective communication and training sessions for end-users. I am adept at gathering requirements, conducting needs analysis, and delivering tailored solutions that align with business objectives.My passion for Salesforce extends beyond the technical realm. I constantly stay updated with the latest platform enhancements and best practices, actively seeking opportunities to expand my knowledge through certifications and industry events. I am a problem-solver by nature, approaching challenges with a positive attitude and leveraging my strong analytical skills to identify innovative solutions.With my blend of technical expertise, strong communication skills, and passion for Salesforce, I am committed to driving continuous improvement, enhancing user adoption, and maximizing the value of the platform for organizations. I am excited to collaborate with teams, leveraging Salesforce's full potential to empower businesses and drive growth.
Eyfel Perfumy Polska
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It ManagerEyfel Perfumy Polska Jun 2023 - PresentVarşova, Mazovya Voyvodalığı, Polonya
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Planning ManagerRhein Fenster Sep 2023 - Mar 2024Varşova, Mazovya Voyvodalığı, PolonyaPVC Window, Door, Window Roller Shutter production
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Planning ManagerGlobal Window Sp. Z O.O. - Temettu Sp. Z O.O. Nov 2020 - May 2023Świebodziński, Lubuskie, PolandProactive Planning Manager with over 2 years of experience in strategically optimizing operational processes to drive efficiency and productivity.Results-driven Planning Manager adept at developing and implementing comprehensive plans to meet organizational goals and objectives.Skilled in analyzing data, forecasting trends, and identifying opportunities for process improvements, cost reduction, and resource optimization.Strong leadership abilities demonstrated through effectively coordinating cross-functional teams and fostering collaborative work environments.Detail-oriented and analytical thinker, proficient in utilizing advanced planning tools and software to streamline operations and drive accurate forecasting. -
Manager Of Design Team / Costumer Relations ManagerGlobal Window Sp. Z O.O. - Temettu Sp. Z O.O. Nov 2020 - May 2022Mazovya Voyvodalığı, PolonyaLed and managed a design team at Global Window, a leading PVC/Door/Jalousie production company, from November 2020 to May 2022. Collaborated with designers to develop innovative and aesthetically pleasing products, ensuring they meet market demands and customer preferences.As a Customer Relations Manager at Global Window, played a pivotal role in maintaining strong relationships with clients and addressing their concerns promptly. Implemented effective communication strategies to enhance customer satisfaction and loyalty, resulting in improved customer retention rates.Developed a deep understanding of PVC, door, and jalousie production processes, acquiring comprehensive knowledge of the materials and manufacturing techniques. Utilized this expertise to provide valuable insights to both the design team and customers, ensuring high-quality products and customer satisfaction.Successfully managed multiple projects simultaneously, overseeing the entire lifecycle from conception to delivery. Effectively coordinated cross-functional teams, including designers, engineers, and production staff, to ensure projects were completed on time and within budget.Actively sought opportunities for process optimization and cost reduction, driving continuous improvement initiatives within the production department. Implemented streamlined workflows and introduced innovative production techniques, resulting in increased operational efficiency and profitability.
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Call Center Customer Service RepresentativeTurk Telekom Jan 2016 - Jul 2020Ankara, TurkeyAs a Call Center Customer Service Representative at Turk Telekom, I held a full-time position from January 2016 to July 2020. During my tenure, I provided exceptional customer service and support to clients, handling a high volume of incoming calls and resolving inquiries and issues in a timely and professional manner.I developed strong communication skills and demonstrated a customer-centric approach, ensuring that customer satisfaction was always a top priority. I actively listened to customers' concerns, empathized with their situations, and effectively provided solutions, resulting in positive customer experiences and increased customer loyalty.Within the fast-paced call center environment, I consistently met and exceeded performance targets, such as call handling time, first call resolution, and customer satisfaction metrics. I effectively utilized various customer service tools and systems to accurately record and track customer interactions, ensuring accurate documentation and follow-up.I collaborated closely with cross-functional teams, including technical support, billing, and sales departments, to address complex customer issues and provide comprehensive solutions. This collaborative approach enabled efficient issue resolution and enhanced overall customer experience.Additionally, I participated in continuous training and development programs to stay updated on product knowledge, service offerings, and industry best practices. I actively contributed to team meetings, sharing insights and suggestions for process improvements, which positively impacted team performance and customer satisfaction.Working on-site in Ankara, Turkey, I cultivated strong relationships with colleagues and supervisors, fostering a supportive and collaborative work environment. I consistently demonstrated professionalism, adaptability, and a strong work ethic in delivering excellent customer service. -
Store ManagerA101 Yeni Mağazacılık A.Ş. Aug 2014 - Apr 2015Ankara, TurkeyAs a Store Manager at A101 Yeni Mağazacılık A.Ş., a full-time position held from August 2014 to April 2015, I was responsible for overseeing daily operations, managing a team, and ensuring optimal store performance. I maintained inventory levels, implemented effective merchandising strategies, and consistently delivered excellent customer service.I successfully led a team of employees, providing guidance, coaching, and performance feedback to drive productivity and achieve sales targets. Additionally, I collaborated with various departments, including purchasing, logistics, and marketing, to optimize store operations and enhance overall customer experience.Throughout my tenure, I actively monitored store performance indicators, such as sales figures, profitability, and customer satisfaction metrics. I analyzed data to identify areas for improvement and implemented strategies to increase sales and operational efficiency.
Asli Bahar Kilic Education Details
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Akademia Ekonomiczno-Humanistyczna W WarszawieManagement -
English Language -
Business Administration And Management, General
Frequently Asked Questions about Asli Bahar Kilic
What company does Asli Bahar Kilic work for?
Asli Bahar Kilic works for Eyfel Perfumy Polska
What is Asli Bahar Kilic's role at the current company?
Asli Bahar Kilic's current role is IT Manager | HTML | CSS | JavaScript | Agile | Jira | SQL | Kanban | Flow | Data Modeling and Management | Process Builder | Shopify | WordPress |.
What schools did Asli Bahar Kilic attend?
Asli Bahar Kilic attended Akademia Ekonomiczno-Humanistyczna W Warszawie, Politechnika Warszawska, Anadolu University.
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