Siddhant Tiwari Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Providing case management services for leave of absence and disability events for Amazon employees.Acting as the single point of contact throughout the leave or disability event.Reviewing and applying appropriate benefits, ensuring compliance with laws and Amazon policies.Facilitating smooth return-to-work transitions for employees.Communicating effectively with employees, managers, and stakeholders to resolve issues.

Hyderabad, Telangana, India

Managed end-to-end HR functions for 500+ Indian employees, including Payrolls, Benefits, Compensation, Exit, and Stocks, ensuring 98% accuracy in payroll processing.Ensured strict adherence to confidentiality standards while handling sensitive employee information, resulting in zero data breaches.Reviewed and resolved 200+ employee cases per month by applying tailored processes and policies, achieving a 95% resolution rate.Developed and implemented 10+ HR policies and procedures, reducing policy-related queries by 30%.Led 5 employee engagement programs, increasing workplace satisfaction scores by 20%.

Built and maintained relationships with over 100 clients and stakeholders, resulting in a 15% increase in client retention.Collaborated with marketing and product teams to streamline sales processes, reducing sales cycle time by 20%.Delivered 50+ product demonstrations and presentations to clients, leading to a 25% increase in product adoption.Negotiated and closed 30+ contracts, contributing to INR 1M in revenue.

Hyderabad, Telangana, India

Resolved 500+ customer concerns related to orders and social media accounts, achieving a 95% customer satisfaction rate.Conducted interviews with L7 and L8 guests of Amazon India, creating engaging content that increased internal viewership by 30%.