Aslina Nor Hashim Email & Phone Number

Kuala Lumpur

I’m happy to share that I’m starting a new position as Customer Care Manager at Appspace!

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Escalation Role:1) Provide in depth analysis of the current problem Isolate and find the root case of the issue at hand and try to resolve it 2) Work on problems of diverse scope 3) Work collaboratively with the Engineering team to identify any code related issue and fix it 4) Possess the troubleshooting skills required in a technical environment 5) Able to troubleshoot and reproduce difficult scenarios 6) Be an advocate for customers and product quality within the development and product management organization. 7) Demonstrate initiative to continue enhancing product quality and customer service 8) Work to recreate and debug problems in the lab working closely with support, development and QA. 9) Drive solutions to customer found defects within development engineering, QA and manufacturing 10)Ability and desire to calmly work with other people in stressful situations and limited timeframes to solve problems.Quality Assurance (Project Based): 1) Analyze bug that reported for the releases and prepare the documentation on how to improve the quality of the software for the next release. 2) Testing in various browser and possible environment used by client. 3) Oversee development testing aspects (unit, integration, system and acceptance) ensuring testing is coordinated, executed, and reported 4) Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers. 5) Delivered thorough QA testing reports that determined product quality and release readiness. 6) Perform internal debugging procedure by reviewing files, logs or code pieces to determine breakdown source. 7) Provide feedback and recommendations to developers, internal and external client on the software usability and functionality. 8) Preparing test cases for project using available requirement document to ensure the accuracy of the test cases.

Kuala Lumpur, Malaysia

Quality Assurance:1) Analyze bug that reported for the releases and prepare the documentation on how to improve the quality of the software for the next release.2) Testing in various browser and possible environment used by client. 3) Oversee development testing aspects (unit, integration, system and acceptance) ensuring testing is coordinated, executed, and reported4) Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.5) Delivered thorough QA testing reports that determined product quality and release readiness.6) Perform internal debugging procedure by reviewing files, logs or code pieces to determine breakdown source.7) Provide feedback and recommendations to developers, internal and external client on the software usability and functionality.8) Preparing test cases for project using available requirement document to ensure the accuracy of the test cases.9) Analyze the software and identify the areas that are suitable for automation testing.

Kuala Lumpur, Malaysia

i. Identify bugs in new and existing code, determine root causes, and suggest possible bug fixesii. Testing in various browser and possible environment used by client.iii. Fixing the bug. iv. Oversee development testing aspects (unit, integration, system and acceptance) ensuring testing is coordinated, executed, and reportedv. Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.vi. Delivered thorough QA testing reports that determined product quality and release readiness.vii. Perform internal debugging procedure by reviewing files, logs or code pieces to determine breakdown source.viii. Provide feedback and recommendations to developers on the software usability and functionality.

- Develop RFID software for Green Technology Sdn Bhd launching day- Install, test, or maintain radio frequency identification device (RFID) systems.- Test performance of electrical, electronic, mechanical, or integrated systems or equipment.- Install instrumentation or electronic equipment or systems.- Maintain electronic equipment.- Test tags or labels to ensure readability.- Test performance of electrical, electronic, mechanical, or integrated systems or equipment.- Perform site analyses to determine system configurations, processes to be impacted, or on-site obstacles to technology implementation

- Design sensing, measuring, and recording devices, and other instrumentation used to study plant- Developing the support system for agriculture using JQuery, Crystal report, Java and CSS.- Involves directly with the environment to identify the best solutions for developing the support system.- Test agricultural machinery and equipment to ensure adequate performance.- Test performance of electrical, electronic, mechanical, or integrated systems or equipment.

Involves in testing area using Quality Center and developed test cases based on SRS and existing system.

Bachelor’S Degree, Software Engineering

Activities and Societies: Rowing club, Hockey Club member of Rowing club and Hockey club.

High School, Higher National Diploma In Business Information Technology In Computing, 2.8

Activities and Societies: Silat Cekak - Received COPA (College Outstanding Performance Award) - Great communication and programming.