System Analyst
Current- I work on providing support for a private pension system for closed entities called Site Participante, being responsible for all business-specific modules related to other teams. I perform the initial technical.
- Became a point of reference within a team of ten people, being the first to document analyses to support the provided support. I investigated problems by debugging the source code of the project built using the.NET.
- Handle demands from multiple clients in parallel and on various topics, meeting the SLA response time, delivering solutions for configuration and data adjustments, providing patches for error correction, and mentoring.