Business Analyst with over 4+ years of experience with solid understanding in Business Requirements, Datawarehousing, Data mapping and Data Modeling. Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Project LifeCycle, Agile and Waterfall. Strong experience in all aspects of the implementation process/business process re-engineering through ‘AS IS’, ‘TOBE’, GAP analysis, Blue Printing, Prototyping, Realization, Development, Testing, Go-Live and Support. Experienced in performing Gap Analysis and Risk analysis. Extensive experience in business analysis, gap analysis, SWOT Analysis, Feasibility analysis, cost/benefit analysis,risk analysis, testing, development of functional specifications and project planning. Expert in translating business requirements and user expectations into detailed specifications employing UnifiedModeling Language (UML) using Rational Rose & MS Visio. Extensive design experience in creating UML diagrams such as use cases, flow diagrams, activity diagrams andsequence diagrams using MS Visio. Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, designand Rapid Application Development (RAD) sessions. Experience in conducting Joint Application Development (JAD) and Joint Application Requirements (JAR) sessionswith end users, SMEs, and stakeholders. Experience in creating and using Requirements Traceability Matrix. In-depth experience of CRM business processes in various domains like Retail, Operations, and Order Management. Extensive working experience on Requirements and Project management using tools like JIRA, and created projectplans and timelines using Microsoft Project. Proficient in software testing which involves development of test cases and User Acceptance Testing (UAT). Detail oriented and ability to prioritize tasks along with excellent project management, decision making and problemsolving skills. Strong SQL knowledge on Queries. Experience working in a team oriented environment and contribute effectively as a problem-solver. Strong Verbal and Written Communication. Excellent analytical & problem solving skills. A team player with goodinterpersonal skills and communications.