Asma Alhashmi Email & Phone Number

United Arab Emirates

● Enhanced customer experience at Abu Dhabi DED by analyzing services and improving touchpoints ● Collaborated on seamless integration of DED services onto TAMM platform with Abu Dhabi Executive Office and TAMM.● Developed and implemented Effortless Customer Experience Program at Abu DhabiDED, optimizing interactions and service delivery through cross-functional teamwork.● Utilized data analysis to inform policy decisions and drive economic growth initiatives in AbuDhabi.

United Arab Emirates

● Enhanced customer experience at Abu Dhabi DED by analyzing services and improving touchpoints.● Collaborated on seamless integration of DED services onto TAMM platform with Abu DhabiExecutive Office and TAMM.● Developed and implemented Effortless Customer Experience Program at Abu Dhabi DED, optimizing interactions and service delivery through cross-functional teamwork.● Utilized data analysis to inform policy decisions and drive economic growth initiatives in Abu Dhabi.

Dubai, United Arab Emirates

● Improved innovation procedures at DED by refining systems, proposal processes, and workflows . ● Led an innovation team comprising members from various relevant departments within DED, devising plans to enhance innovation.● Developed a specialized innovation guide for DED.● Partnered with entities and universities across Abu Dhabi to enhance innovation initiatives at DED.

United Arab Emirates

● implemented a strategic plan for evaluating Abu Dhabi areas to prioritize inspections based on compliance levels.● Conduct inspections for economic compliance.● Identify and address non-compliance issues.● Lead and train inspection teams.● Developed an inspections rotation plan prioritizing area with higher compliance levels.● Advise on regulatory compliance.