Government Services Chief Analyst
Current- Enhanced customer experience at Abu Dhabi DED by analyzing services and improving touchpoints
- Collaborated on seamless integration of DED services onto TAMM platform with Abu Dhabi Executive Office and TAMM.
- Developed and implemented Effortless Customer Experience Program at Abu DhabiDED, optimizing interactions and service delivery through cross-functional teamwork.
- Utilized data analysis to inform policy decisions and drive economic growth initiatives in AbuDhabi.