Experienced Individual with 5+ years of experience in Facilities Management and Retail Sales. My role and duties include overseeing employees and finances as well as controlling the quality of products and services provided. My job also requires to evaluate the job performance of our retail staff. My role also includes analyzing the contractors offers and scope of work to select the best for the business. I managed contractors’ performance. I performed monthly contractor evaluation for cost, safety, quality of work and delivery times.I am skilled in Business Operations, Health & Safety, Self-confidence, Decision-Making, and Hiring. During my experience I demonstrated managerial competency and excellent communication and interpersonal skills. I have excellent and proven business management skills and a passion for customer service. I always kept a positive and a polite attitude toward my team, colleagues, and customers. Accomplishments:● Developed and executed the company’s business plans in 2019 and 2021.● Achieved cost savings by negotiating with contractors for the best quality/price ratio.● Signed with new contractors based on needed standards.● Started with managing 6 Mothercare branches in Al Qassim, and later ended up with managing 21 in Riyadh and Hayel.● Created performance-based succession plan for sales associates, soon to be promoted to assistant managers.● Opened 2 stores in Hayel, hired and trained a new team of salespersons, and planned stock and inventory.Expertise:Facility Management, Facility Supervisor, Facilities Management, Retail Sales, Sales Representative, Sales Professional, Sales Agent, Product Knowledge, Business Development, Marketing Strategies, Customer Relationship, Sales Optimization, Sales Techniques, Market Trends, Client Retention, Customer Service, Commercial Orientation, Preventive Maintenance, Talent Development, Inventory Management, Post-Sales Support, Product Development, Sales Management, Service Quality, Operations Management, Sales, Direct Sales, Sales Process, Sales Effectiveness, Sales Forecasting, Decision Making, Team Management, Client Relations, Sales Strategies, Relationship Management, Salesperson, Product Management, Retail, Wholesale, Cross Selling, Customer Retention, Communication Skills, Interpersonal Skills, Problem Solving, Attention to Details, Deal Negotiations, Closing Negotiation, Negotiation Skills, Market Research, Market Analysis, Sales Expert, Leadership.