Asma' Durrah Email & Phone Number

-Prepare daily and monthly transactions reports.-Ensure users have smooth experience using the system. -Monitor clients balances to ensure it is sufficient to make transactions.-Reconcile complex accounts that have been escalated from different teams.-Manage refund request from customer until payments are made. -Review all refund documents received are correct. Communicate with other department to get necessary information. -Monitor related company’s bank account.-Handle transactions related to payment within a time schedule.-Update payment to the person in charge.-Effectively dealing with customers’ queries or complaints, including liaising with other departments, to ensure they are brought to a satisfactions conclusion

-Receive purchase order from customer and prepare delivery document such as invoice and delivery order. -Check the goods loading for delivery.-Manage document filing.-Communicate with customer through email and phone calls.-Search and compare new suppliers for the project team.-Check payment received from customer with finance department.-Ensure all cash sales customers have paid before delivery.

-Update daily and monthly report for logistic department. -Manage document filing.-Manage the drivers’ claims for monthly salary.-Declare all returned goods such as damaged and excess goods in a return

Subang Jaya, Selangor, Malaysia

Logistic - Rearranged invoice in order - Managed the document filling - Documented the daily report for logistic department - handle invoice claim for headquartersProduction- Key in daily production data through the report- Managed the tagging palletQuality Control - Analyzed rice- Daily check on the finish goods in terms of quality